Senior Account Manager, B2B

About Blinkjoy

Blinkjoy is the fastest-growing eye care company dedicated to transforming the way chronic eye conditions are managed with clinically backed, consumer-friendly ocular wellness products.

We operate at the intersection of health, wellness, and beauty with a suite of consumer devices, lid hygiene products, and skincare designed to help consumers manage conditions such as dry eye disease, ocular rosacea, styes, and other common eye health concerns.

We work closely with leading eye care experts and doctors to ensure our products are clinically grounded, while also bringing a consumer-first approach to design, usability, and experience that the category has historically lacked. Our products are distributed in hundreds of eyecare clinics, across the US, UK and Canada.

As a post-seed, pre-Series A company with over 50,000 customers, 5x year-over-year growth and strong momentum across both direct-to-consumer and professional channels, Blinkjoy is positioned to become the leading brand in ocular wellness worldwide. Join us in shaping how people think, feel, and care for their eyes every day.

The Opportunity

We are looking for a founding Senior Account Manager to help scale Blinkjoy’s B2B retail presence, focused predominantly on optometry clinics. With Blinkjoy products already distributed across a growing network of clinics throughout the US and Canada, this person will play an important role in developing and influencing the B2B sales and account management playbook.

This will be a hybrid role with an expectation of 2-3 days in office in Encinitas California.

While approximately 95% of Blinkjoy’s business today is DTC, our growing B2B channel represents an important opportunity to bring our products directly into optometry clinics and the hands of eye care professionals. This person will own and grow relationships with existing accounts, identifying opportunities to expand product adoption and increase revenue, while also managing a consistent pipeline of inbound leads from initial qualification through onboarding and ongoing account management.

The ideal candidate has experience working within a DTC or consumer brand that also sells through B2B channels. You understand the pace, customer focus, and cross-functional nature of a growing consumer business, while also having experience building relationships with retail, wholesale, professional, or other B2B accounts. You’re commercially minded, comfortable owning a book of business, and know how to turn strong customer relationships into long-term account growth.

This is a highly visible role with significant influence, ownership and the opportunity to help shape the future of a fast-growing consumer brand.

As the company continues to scale, this person will have the opportunity to help build the foundation of Blinkjoy’s B2B account management function, influence how the team and processes evolve, and take on broader ownership across the professional channel.

Account Management & Growth

• Own and manage relationships with Blinkjoy’s existing B2B accounts, serving as a trusted point of contact for clinics and eye care professionals
• Identify opportunities to expand product adoption, increase reorder activity, and grow revenue across existing accounts
• Develop a strong understanding of each account’s needs and identify opportunities to further integrate Blinkjoy products within their practice
• Maintain consistent engagement with accounts to support retention, satisfaction, and long-term growth
• Build strong relationships with clinic owners, doctors, practice managers, and other key stakeholders

Inbound Sales & Onboarding

• Qualify and manage a consistent pipeline of inbound B2B leads from initial inquiry through conversion
• Conduct discovery conversations to understand prospective accounts, their needs, and potential fit with Blinkjoy
• Set up and onboard new accounts, ensuring a seamless experience from initial interest through activation
• Educate new customers on Blinkjoy’s product portfolio, positioning, and opportunities for adoption within their practices
• Establish consistent follow-up processes to drive early engagement and account growth

B2B Strategy & Operations

• Help build and refine Blinkjoy’s B2B sales and account management playbook as the professional channel scales
• Establish repeatable processes for account onboarding, engagement, retention, and expansion
• Analyze account activity and purchasing behavior to identify growth opportunities, trends, and areas requiring additional support
• Coordinate with leadership, marketing, and operations to continuously improve the B2B customer experience
• Help establish the systems, reporting, and processes needed to effectively manage a growing portfolio of accounts

Sales Enablement & Industry Engagement

• Create and refine sales materials, account resources, and other tools that support the B2B customer journey
• Present Blinkjoy’s product portfolio and value proposition to prospective and existing accounts
• Attend relevant conferences, trade shows, and industry events to strengthen existing relationships and develop new ones
• Gather feedback and insights from eye care professionals to help inform product, marketing, and channel strategy
• Support broader B2B growth initiatives as Blinkjoy expands its professional presence

Who We Are Looking For

• 5–6+ years of B2B sales and account management experience, ideally within a DTC or consumer brand that also sells through B2B channels
• Experience managing retail, wholesale, professional, healthcare, or other B2B accounts within a consumer-focused business
• Proven experience managing and growing a portfolio of accounts, including identifying upsell and expansion opportunities
• Highly relationship-oriented with the ability to build trust and credibility with customers and key stakeholders
• Commercially minded, with an ability to balance strong customer relationships with revenue and growth objectives
• Strong communication and presentation skills, with the ability to clearly articulate product value to prospective and existing customers
• Able to independently manage a high volume of accounts, leads, and competing priorities while maintaining strong attention to detail
• Proactive and resourceful, with a willingness to build processes and solve problems in an early-stage environment
• Comfortable working in a fast-moving organization where priorities and responsibilities may evolve as the company scales
• Experience working with optometry practices, healthcare providers, medical professionals, or independent retail accounts is a plus

Compensation & Benefits

This role includes a base salary, annual performance bonus, and equity compensation. The base compensation range for this role is $110,000-$115,000, with on-target cash earnings $150,000-$160,000 depending on experience, performance, and the mix of cash compensation and equity. Equity grants are designed to give early team members meaningful ownership in Blinkjoy’s long-term success as we scale the company. Benefits and perks include:

• Unlimited PTO
• Excellent healthcare benefits and free vision insurance
• Annual wellness reimbursement
• Equity compensation with the opportunity to contribute towards Blinkjoy’s long-term success
• Work alongside a team that values work/life balance and sharing each other's wins