Restaurant Supervisor

Chick-fil-A Management Team Role

At Chick-fil-A, our management team plays a critical role in leading daily operations, developing people, and ensuring every guest receives an exceptional experience. This position is designed for individuals who are passionate about leadership, thrive in fast-paced environments, and are committed to building strong teams while upholding Chick-fil-A standards of excellence.

As part of the leadership team, you will work directly with an independent Owner/Operator and gain hands-on experience in restaurant operations, team development, and business leadership. This role offers meaningful opportunities to grow professionally while making a direct impact on both guests and team members each day.

Position Type

• Full-Time

What We Offer

• Competitive pay
• Flexible scheduling (with Sundays off)
• Leadership development and career growth opportunities
• Hands-on training and mentorship from experienced Operators and leaders
• Intentional development in operations, people leadership, and business skills
• Scholarship opportunities
• A strong, team-centered culture focused on service and excellence

Management Responsibilities

• Lead daily restaurant operations to ensure smooth and efficient service
• Coach, develop, and support Team Members and Team Leaders
• Set clear expectations and hold the team accountable to Chick-fil-A standards
• Ensure high levels of guest satisfaction and service consistency
• Oversee food quality, speed of service, cleanliness, and food safety standards
• Manage labor, productivity, and operational goals during shifts
• Assist with performance development
• Communicate effectively with leadership and team members across shifts
• Problem-solve quickly and make sound decisions in a fast-paced environment
• Ensure compliance with company policies, procedures, and safety standards
• Lead by example in attitude, work ethic, and hospitality

Qualifications

• Strong leadership and people development skills
• Reliable, consistent, and accountable
• Positive, professional, and service-oriented mindset
• Strong communication and interpersonal abilities
• Ability to stay organized and manage multiple priorities
• Comfortable leading teams in a high-volume environment
• Detail-oriented with strong problem-solving skills
• Flexible availability, including early mornings, evenings, and weekends

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.