Certified Medical Assistant (CMA/RMA) - Family Medicine on Windsor

Certified Medical Assistant / Registered Medical AssistantThe Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.QualificationsCertifications: Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)Certifications: Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)Certifications: Registered Medical Assistant (RMA) (AMT) – American Medical Technologists (AMT)Certifications: Basic Life Support (BLS) within 30 days – American Heart Association (AHA)Certifications: Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)Certifications: Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)Certifications: Registered Medical Assistant (RMA) (ARMA) – American Registry of Medical Assistants (ARMA)Certifications: Registered Medical Assistant (RMA) (AAH) – American Allied Health (AAH)Education: High School Diploma/GEDResponsibilitiesRooms patients by collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for visits.Completes necessary telephone communications with patients, families, pharmacies, and other healthcare facilities as directed.Gathers and maintains patient information via telephone in accordance with department-specific processes and policies.Performs administrative tasks including patient check-in/check-out, prior authorizations, appointment scheduling, benefits verification, and coordination of referrals and testing.Completes office procedures as directed and according to department-specific competencies.Performs procedures such as urine catheterizations, bladder scanning, suture or staple removal, cast application or removal, reading negative TB skin test results, and directing patients with potential positive TB screenings to nursing staff as appropriate.Conducts diagnostic testing at the point of care.Provides patients with written instructions regarding procedures, medications, and follow-up care at the direction of the provider.Retrieves and provides condition-specific patient education materials from approved online, internal, or printed resources per provider direction and orders.Administers medications according to provider orders.Assists with prescription medication refills in accordance with department protocols.Calls prescriptions into pharmacies, notifies patients of refills, and documents all actions within the EMR per provider orders.Maintains department-specific competencies related to point-of-care testing, equipment handling, and specialty training.Obtains patient vital signs and completes the rooming process.Performs point-of-care (POC) testing.Manages EMR in-basket tasks, including medication refills, relaying test results, responding to patient portal messages, and handling telephone communications.Completes pre-visit orders and conducts pre-visit patient calls.Orders medications and injections per provider verbal orders and administers injections as directed.