Patient Registrar

Summary This position is for 3–12-hour shifts a week, working the hours of 7:00am to 7:30pm (2 on-calls and 4 weekend days of coverage in 6-week increments) GENERAL SUMMARY Supports timely and accurate patient access by completing registration, check-in, and financial intake activities across assigned service areas. Collects and verifies patient demographic and insurance information, secures required consents, and explains payment expectations to support accurate billing and a positive patient experience. Ensures compliance with regulatory, privacy, and organizational standards while serving as an initial point of contact for patients, families, and visitors. PRINCIPAL JOB FUNCTIONS *Commits to the mission, vision, beliefs and consistently demonstrates our core values. *Registers and admits patients in person, by phone, or at the bedside by collecting and entering complete demographic and insurance information. *Verifies insurance coverage, identifies payer requirements, and escalates authorization or coverage issues as appropriate. *Explains payment policies, financial responsibility, and available payment options; collects copays, deductibles, and other required payments. *Obtains, reviews, and witnesses required registration and financial consent forms. *Prepares and provides patient cost estimates when applicable. *Identifies uninsured, underinsured, or self-pay patients and refers them to financial counseling resources. *Maintains accurate patient records, updates account information, and documents relevant notes in the electronic medical record. *Supports departmental operations by answering phones, managing work queues, assembling patient documents, and following downtime procedures. *Assists patients, families, and visitors in a professional and courteous manner while maintaining confidentiality and service excellence standards. *Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. *Participates in meetings, committees and department projects as assigned. *Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed. EDUCATION AND EXPERIENCE High school diploma or equivalent required. Previous clerical, customer service, or healthcare-related experience preferred. Meets legal age requirement (19 years of age) to witness patient consents. #J-18808-Ljbffr