Scheduling Coordinator

Description Job Description: The Scheduling Coordinator is responsible for ensuring all client shifts are consistently staffed by managing caregiver schedules and coordinating real-time coverage. This role focuses on matching caregivers to clients based on skillset, availability, and compatibility while maintaining flexibility to respond to call-outs, schedule changes, and urgent staffing needs. The Scheduling Coordinator builds and maintains weekly schedules, communicates updates with caregivers and clients, and works to ensure continuity of care. This position plays a critical role in delivering a reliable and high-quality client experience by minimizing gaps in coverage and optimizing caregiver utilization. The ideal candidate is highly organized, solution-oriented, and thrives in a fast-paced environment. They are able to think quickly, communicate clearly, and solve problems under pressure while managing multiple priorities. Responsibilities: Build and maintain weekly caregiver schedules Match caregivers to clients based on skills, availability, and needs Respond to call-outs, no-shows, and last-minute changes Secure shift coverage quickly to avoid gaps in care Communicate schedule updates with caregivers and clients Maintain accurate and up-to-date scheduling records Monitor coverage, overtime, and caregiver utilization Coordinate with recruiting team on staffing needs Qualifications: 2+ years of scheduling, dispatch, or coordination experience Strong organizational and time management skills Ability to multitask in a fast-paced environment Excellent communication and problem-solving abilities Experience with Google Suite and scheduling software Healthcare or home care experience preferred Schedule: Full-time, Monday-Friday with on-call rotation Benefits: PTO, Performance-based Incentives, Optional Health, Dental, and Vision Insurance #J-18808-Ljbffr The Caregiving Company