Assistant Store Manager @ Cleveland Museum of Natural History

Assistant Store Director

As the Assistant Store Director, you'll be at the center of our store's vibrant operations, leading a dynamic team and ensuring that every guest's experience is extraordinary.

Your goal? To drive the store's success by blending top-tier guest service with a love for retail. If you thrive in a fast-paced, guest-focused environment and are excited about contributing to a mission-driven organization, this role is tailor-made for you!

Inspire and lead: Uphold and promote Event Network's Core Values, fostering a positive and inspiring atmosphere for both our Team Members and Guests.

Collaborate and grow: Partner with the Store Manager to recruit, develop, and mentor a talented team that shares your passion for delivering exceptional guest service.

Drive excellence: Manage daily operations with a focus on guest service, visual merchandising, team management, and driving sales.

Create memorable experiences: Ensure every guest leaves with a smile by delivering exceptional service and creating a store environment that mirrors the excitement of the museum.

Master merchandising: Keep our store visually stunning by following presentation plans and staying ahead of merchandising trends.

Set high standards: Hold yourself and your team accountable to the highest performance standards, consistently exceeding guest expectations.

What you bring:

Experience: At least three years of experience in a retail leadership role, with a strong background in sales, merchandising, and team management.

Passion for sales: An entrepreneurial spirit with a passion for sales and the ability to motivate your team.

Leadership skills: Proven ability to hire, train, and inspire a team to deliver their best.

Service excellence: A deep commitment to guest service and a talent for creating memorable experiences.

Flexibility: Availability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business.

Positive energy: A track record of fostering a positive and engaging work environment.

Physical demands:

Active role: Be prepared to stand, walk, and handle merchandise frequently throughout your shift.

Hands-on work: Occasionally, you'll need to reach, climb, stoop, kneel, crouch, or crawl to ensure smooth operations.

Lifting: Regularly lift and/or move up to 40 pounds.

Inclusivity: We're committed to making reasonable accommodations for individuals with disabilities to perform the essential functions of this role.

Pay rate: $18/hr