Shift Manager
$17 - $20 per hourDogtopia
Job Type
Full-time
- You love dogs and would love manage an environment that cares for them all day, every day!
- You are operationally minded and produce high quality work.
- You enjoy planning a team's work tasks, communicating the plan, and driving the execution of the plan.
- You're a clear communicator.
- You're the kind of person who takes your job seriously.
- You're focused on achieving goals consistently and efficiently.
- You're careful not to make mistakes and can be counted on to keep your team and all the dogs in your care safe and well cared for!
- You are cooperative, helpful and careful.
- You enjoy working in a collaborative harmonious teamwork environment while driving results.
ABOUT THE SHIFT MANAGER ROLE: The Shift Manager is responsible for maintaining accountability and safety for a team of up to 15 employees and a group of up to 90 customer dogs! We are a fast-paced business and the candidate should be prepared to spend the entire shift on his/her feet. Multi-tasking and maintaining organization in a busy environment is required.
Shift Managers must meet the following requirements, demonstrate symbolic leadership, as well as outstanding customer service both internally and externally.
Responsibilities include but are not limited to:
- Upholding and setting the example for our company values
- Overseeing training and developing of team members, including offering regular feedback as well as writing and delivering performance reviews
- Providing the highest level of customer service to our clients
- Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area
- Ensuring that all Dogtopia health and safety policies are followed
- Have direct management experience of a team of 5 or more employees. This is an entry level management position but you must have some prior management experience at a minimum.
- Have a genuine affinity for dogs; they are the center of our business!
- Be willing and able to complete our E-learning platform modules (attending the playrooms may occasionally be required)
- Possess strong verbal communication skills and the ability to train and develop teams
- Possess strong skills in organization, multi-tasking, and maintaining oversight
- Demonstrate proven customer service skills
- We LOVE life unconditionally like a dog.
- We STAY loyal to our pack.
- We CHASE the absolute highest standards of safety.
- We PLAY to our fullest potential.
- We TREAT every day like It's the Most Exciting Day Ever!
Salary Description
$17 - $20 / hr commensurate with experience
Vacancy posted 1 day ago
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