SUPERVISING CASE RECORDS TECHNICIAN

Job Description and Duties

This job posting is being used to fill a limited term, full-time Supervising Case Records Technician position. Limited-term appointments may be extended up to 24 months or may become permanent.

You must have taken and passed the Supervising Case Records Technician examination, be a current state employee with lateral transfer eligibility, or have reinstatement eligibility to apply.

The vacancy will be filled in accordance with implemented hiring restrictions. This advertisement may be used for other vacancies that occur during the life of this recruitment.

You must have taken and passed the examination for the Supervising Case Records Technician classification, be a current state employee with lateral transfer eligibility, or have reinstatement eligibility in order to apply. Please see the Examination Information section for additional information.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented.  PLP 2025 requires that each full-time employee receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 2027.  Salaries do not reflect the recent changes.

Recruitment and Retention Pay: The Supervising Case Records Technician classification is eligible for annual recruitment and retention pay, which is $2,400.

CDCR employees are encouraged to use their existing CDCR email address on their application.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the .

Working Conditions

Positions are at Valley State Prison in Chowchilla .

Valley State Prison is in the central San Joaquin Valley about 30 miles north of Fresno and close to Yosemite National Park.  Surrounding communities are affordable and offer excellent educational opportunities.  

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Please submit your application and any other applicable or required documents on or before the final filing date.  Applications may be submitted electronically using your CalCareers account at jobs.ca.gov, by mail, or in person.  Applications submitted by mail must be postmarked on or before the final filing date.

If you are personally delivering your application, you must do so between the hours of 8:00 a.m. to 3:30 p.m. Monday – Friday, on or before the final filing date.  

Your completed STD 678 must show in detail your education and work experience.  All types of appointments will be considered.  All applicants, regardless of the type of eligibility, must meet the Minimum Qualifications of the classification.  To view the Minimum Qualifications, please visit the CalHR website at "" and type in either the class code or title of the classification you are applying for.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to communicate effectively, tactfully, and courteously with staff, management, other agencies, and the public
• Ability to complete multiple tasks, changing priorities; as well as, plan, organize, coordinate, and direct Case Records Technicians (CRT) in the completion of case records assignments efficiently, independently, and by established deadlines
• Ability to work rationally, calmly, and professionally within a complex office environment
• M ust have excellent attendance, punctuality, and strong work ethic
• Ability to lead by example, provide clear instructions, and be skilled in problem/conflict resolution
• Ability to train, evaluate, and implement progressive discipline of assigned staff
• Ability to create, implement, and ensure the compliance of numerous office, personnel, and case records procedures
• Skilled in processing and safeguarding confidential and sensitive information and documents
• Is self-motivated, flexible, and positive
• Skilled in Word, Excel, Outlook, SOMS, ERMS, and BITS
• Willing to provide back-up coverage to the CRT’s during absences and staffing shortages to ensure the timely processing of Records casework
• Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional Application Information

Applications received without the following information may be considered incomplete:  "to" and "from" dates (month/day/year), hours worked per week, civil service classifications or private sector job titles, supervisor name and phone number, and duties performed. Applications with “see resume” in place of duties performed are not acceptable.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.