Claims Assistant

Claims Assistant

Location: Seven Hills, OH (REMOTE) Duration: 6 Months Times: M-F 8-4:30 EST Must be proficient in Spanish - MUST BE ON RESUME 100% Remote

PRIMARY PURPOSE:

To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS:

Education & Licensing: High school diploma or GED required.

Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge:

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies