Room Attendant

Job Title Room Attendant Location The Standard, High Line Reporting To Director of Housekeeping, Assistant Director and MOD Job Purpose The role of the Room Attendant position is to perform routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendants promote a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest requests and problems. Main Duties & Responsibilities Brand Ambassador They are committed to and fully comprehend the idea of being of service; They do not just delight guests, but excite them—by creating unique, unexpected & memorable experiences; They are ambitious, vibrant and social/friendly individuals; They genuinely embrace diversity in all forms, interested to have people from all race and gender to be their friend; They encourage genuine relationships with guests that enable them to not only preempt needs but foresee desires; They have personality and depth; They have a desire and unyielding appetite for learning & knowledge—being in‑the‑know with what is happening in the city and around the world; They are creative in areas like music, cinema, art, performance, fashion, design, tech and business; They are engaging, socially adept and solution‑based individuals able to navigate the scene with confidence and ease; They are able to entertain guests in a compassionate, respectful and meaningful manner; They are authentically themselves; They want to play a role in constructing a kinder and better world. Physical mobility and stamina required, ability to follow instruction, detail‑oriented, professional attitude is required, ability to work independently. Requires standing for long periods of time, it may be also required to stoop, kneel, crouch, or crawl. Be able to complete the assigned daily task. Proven job reliability, diligence, dedication and attention to detail. Must be flexible with working nights, weekends, and holidays. Good communication in English needed. Essential Job Functions and Responsibilities Clean all assigned guestrooms including following the ABC manual which includes dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies. Follow all safety and sanitation policies. Disinfect guest rooms and bathrooms. Knowledge of OSHA and safety standards within Housekeeping department. Disinfect all equipment and devices at the beginning and ending of shift. Sign in and out attendance sheet every day. Maintain proper usage of cleaning supplies and equipment. Update the i‑Touch device with room status (vacant clean, occupied clean, DND, refused etc.). Report and properly tag all lost and found articles in Guest Relations. Follow departmental policies and procedures and service standards. Report necessary maintenance issue in guest rooms. $25.13 per hour - Full‑time Excellent and Affordable Health Care coverage Life Insurance, Disability Insurance, Pet Insurance Benefits Up to 104 hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid Protected Time Off, 20 hours Paid Prenatal Leave 401k - Company matching up to 3% after 1 year Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace Employee Meals, Employee Referral Program, Commuter Discounts Regular fun staff events and celebrations! This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr