Intake Paralegal - Personal Injury Law Firm
$75k - $85kLaw Firm
Job Description
Job Description
Intake Paralegal – Personal Injury Law Firm
Location: Manhattan
Salary: Competitive, based on experience $75,000 to $85,000
Schedule: Full-Time
Our growing Personal Injury law firm is seeking an experienced, compassionate, and highly organized Intake Paralegal to join our team. This role is critical to creating a positive first impression for prospective clients while ensuring all potential cases are properly evaluated and onboarded.
Responsibilities:
- Handle incoming calls from prospective clients and conduct detailed intake interviews
- Gather and document facts, injuries, insurance information, and accident details
- Evaluate potential cases based on firm criteria and attorney guidelines
- Request and review preliminary records and supporting documentation
- Open and maintain electronic case files
- Follow up with leads and prospective clients in a timely manner
- Coordinate attorney consultations and client appointments
- Draft retainer agreements and onboarding documents
- Maintain accurate notes and data within the firm’s case management system
- Provide exceptional customer service to clients during stressful situations
Qualifications:
- Minimum 2 years of Personal Injury intake experience preferred
- bilingual Spanish preferred
- Strong phone presence and communication skills
- Ability to build rapport and show empathy with potential clients
- Excellent organizational and multitasking abilities
- Experience with case management software
- Detail-oriented with strong follow-through
- Ability to work independently and as part of a team
Vacancy posted 27 days ago
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