Yardi Systems Support Specialist Elevate Property Ops ( )

Property Management Systems Support Specialist - YARDI Information Technology (IT) • Florissant, Missouri Location: St. Louis, MO | Full‑Time | On‑Site | Non‑Exempt What You’ll Do As a Yardi Systems Support Specialist I, you’ll be the go‑to for 1st level Yardi – providing support, troubleshooting, and guidance to ensure our teams can use the platform effectively and efficiently. Respond to support tickets and assist users with Yardi system questions and corrections. Identify issues related to user training, processes, or configuration needs. Help set up new users, permissions, and vendors in the Yardi system. Monitor and resolve Yardi system performance issues. Support multiple system integrations and vendor interfaces. Recommend training opportunities to enhance user knowledge. Collaborate with team members to streamline workflows and improve user experience. What You Should Bring 1–3 years of experience with Yardi, Rent Café, or Yardi CRM. 1–3 years of relevant technical support experience in a remote or multi‑site environment. Strong problem‑solving, customer service, and communication skills. Ability to manage multiple priorities and deadlines. Experience troubleshooting Microsoft Teams, GoToMeeting, or similar platforms. Passion for helping others and improving processes. Bonus Points (but not required) Familiarity with SQL Server (SSIS, SSRS, SSAS). General ledger or accounting experience. Benefits $26.00/hr – $31.00/hr hourly / non‑exempt role. 401k planning with up to a $4,000 annual match. Paid Training programs. Tuition Reimbursement program. Paid Time Off: 1st Year = 80 Hours, 2‑4 Years = 120 Hours, 5+ Years = 160 Hours. 8 Paid Holidays, 2 Paid ½ day Holidays, or Work Anniversary Off. 3 week paid sabbatical every 5 years with Monarch or 2 weeks’ pay bonus (Stay Bonus). Under $50.00 /Month medical insurance through Blue Cross for employees. FREE basic Dental insurance for employees, buy up available. FREE basic life insurance for employees, buy up available. Vision & additional benefit plans for employees, +Spouse, +Children available. 20% off rent at any owned Monarch community; 100% discount after 10 years, subject to terms and resident selection criteria. Physical & Travel Notes Primarily office‑based role in St. Louis, MO. Must have reliable transportation and be able to travel occasionally as needed. #J-18808-Ljbffr