Automotive Internet Sales Associate

Automotive Internet Sales Coordinator

Join Hyundai of Cumming, a growing team in automotive sales. This role is perfect for someone who enjoys helping customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry. With Krause Auto Group's reputation for customer satisfaction, employee growth, and promoting from within, you'll be part of a fast-paced organization with long-term career growth opportunities.

Why You'll Love It Here:

• Competitive pay plus bonus opportunities
• Free health insurance option available
• Dental & vision insurance available
• Short and long-term disability insurance
• 401(k) options available
• Paid vacation, PTO, and holiday pay
• Employee appreciation celebrations
• Career advancement opportunitieswe promote from within
• Employee discounts on vehicles, parts & services
• Family-owned and operated culture
• Long-term career stability
• Full-time 40-hour work week

What You'll Do:

• Customer Communication & Lead Management
• Answer incoming customer calls and schedule appointments for the Sales Department
• Respond promptly to internet, phone, and live chat inquiries using dealership processes, scripts, and templates
• Provide customers with initial vehicle and dealership information
• Direct customers to the appropriate dealership resources and departments
• Follow up with customers who are not yet ready to schedule or who missed appointments
• CRM & Administrative Support
• Utilize the dealership CRM system daily to track customer communication and appointments
• Maintain accurate customer records and follow-up activities
• Assist with additional administrative and dealership support tasks as assigned by management
• Team Support & Customer Experience
• Assist with overflow Service Department calls and appointment scheduling according to dealership guidelines
• Deliver a professional, positive, and customer-focused experience on every interaction
• Support dealership sales goals through strong communication and appointment-setting skills

What You Bring:

• Positive, persuasive, and outgoing personality
• Strong communication and customer service skills
• Team-oriented attitude with a willingness to learn and improve
• Strong computer and multitasking abilities
• Professional, prompt, and dependable work ethic
• Ability to thrive in a fast-paced environment
• Strong phone and interpersonal communication skills

Requirements:

• Previous customer service or call center experience preferred
• Must be available to work Saturdays
• Valid driver's license required

Why Hyundai of Cumming & Krause Auto Group?

• Trusted dealership with a strong local reputation
• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Opportunity to grow within a respected multi-brand automotive group
• Leadership team focused on employee success and development

Perfect For Candidates Who Are:

• Looking to start or grow a career in automotive sales
• Strong communicators who enjoy helping customers
• Motivated by performance bonuses and career advancement
• Organized, dependable, and customer-focused
• Comfortable working with phones, internet leads, and CRM systems

Start Your Career with Hyundai of Cumming This is more than just an internet sales positionit's an opportunity to build a long-term career with a company that values hard work, development, and employee success. Apply today and become part of the Hyundai of Cumming and Krause Auto Group team. Our Commitment to You Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.