Customer Service Specialist

LA Kings - Fan Service Associate

The LA Kings are seeking positive and enthusiastic individuals motivated to begin their careers in sports. Each Fan Service Associate is responsible for assisting the LA Kings Ticket Sales and Service/Community Relations and Kings Care Foundation staff with game day responsibilities, and supporting the departments with day-to-day needs in office. The Fan Service Associate position will begin in August and continue for the entire 2026-27 regular season ending in April. Post/off-season hours may be scheduled on a case-by-case basis as needed. This is a part-time, seasonal position that requires a high level of flexibility. Associates must be available to work all home gamesincluding nights and weekendsas well as support regularly scheduled in-office needs throughout the season.

Duties include but are not limited to:

• Executing game night responsibilities on behalf of and in conjunction with the Ticket Sales and Service department/Community Relations department and Kings Care Foundation all home games
• Preparing game night areas, materials and auction items
• Fulfilling pre-, in-game and post-game activations and experiences
• Providing service support at Ticket Sales and Service and Kings Care Foundation concourse booths
• Assisting with game night special events and needs, including those supporting other departments

Supporting the Ticket Sales and Service department/Community Relations department and Kings Care Foundation in office

• Owning game night preparations and post-game duties
• Organizing and maintaining storage areas and shared workspaces
• Executing administrative duties, special projects and other assignments as necessary

Assisting in the preparation of and at all major LA Kings and Kings Care Foundation events

• To include: LA Kings 5K, Kings Care Foundation Golf Tournament, LA Kings Festival, State of the Franchise, Season Ticket Member events, community events, and others

The individual must possess the following abilities, skills and knowledge, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Take initiative and uphold a self-motivated, proactive work ethic
• Follow specific direction and use best judgement as necessary

Payscale: $19.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.