TRACK Program Manager

Basic Function

HF Sinclair's TRACK Contractor Management Program Leader is responsible for the enterprise-wide leadership, implementation, and continuous enhancement of the TRACK Contractor Management Platform (CMP). This role champions innovation by introducing new technologies and process improvements to optimize contractor timekeeping, cost visibility, and compliance. The role ensures TRACK is used as the system of record for contractor labor, equipment, and material across all HF Sinclair locations. This individual fosters collaboration across functions to enhance system adoption, elevate awareness, and enable data-driven decisions that improve operational efficiency and cost control.

Job Duties

Program Ownership & Innovation

• Serve as the enterprise owner of the TRACK CMP, leading implementation, optimization, and continuous improvement efforts across all sites.
• Proactively identify and implement emerging technologies, automation tools, and process enhancements to reduce manual effort, improve efficiency, and increase data accuracy and reporting capabilities.
• Lead enterprise-level testing, upgrades, and integrations with feeder systems (e.g., gate access, ERP, contractor feeds).

 

Strategic Process Leadership

• Design, standardize, and evolve TRACK-related processes to ensure consistent, scalable workflows across all locations.
• Develop metrics and KPIs to measure program effectiveness, drive accountability, and enable proactive decision-making.

 

Stakeholder Engagement & Communication

• Act as the primary liaison with key stakeholders including Accounting, Procurement, IT, Corporate and Plant Leadership.
• Clearly communicate TRACK’s purpose, value, and functionality clearly across the enterprise to increase awareness, alignment, and consistent usage.
• Develop and execute enterprise-wide training programs to ensure end users (including internal teams and contractors) are equipped to use the system effectively.
• Lead change management initiatives and stakeholder engagement strategies to support successful adoption and long-term sustainability of TRACK processes.

 

Governance & Compliance

• Monitor compliance across all locations; address gaps through data analysis, targeted interventions, and stakeholder collaboration.
• Resolve policy and operational issues related to TRACK usage, approvals, overrides, and exception handling (e.g., missing gate punches, off-site work).
• Review and enhance TRACK work processes regularly to ensure continuous alignment with evolving business needs.

 

Cross-Functional Collaboration

• Foster strong partnerships with internal teams including Procurement, Category Management, Maintenance, and Accounting to ensure TRACK system configurations align with contractual obligations, labor strategies, and cost control requirements.
• Serve as the central point of coordination to resolve cross-functional issues related to pay formulas, skill classifications, cost allocations, and schedule alignment within TRACK.
• Engage proactively with external contractors to drive compliance with timekeeping requirements, reinforce accountability, and support consistent, accurate data entry.
• Facilitate alignment across stakeholder groups to ensure TRACK supports enterprise objectives related to operational efficiency, labor visibility, and contractor performance.

 

Data & Reporting Leadership

• Oversee the enterprise reporting strategy for TRACK, including real-time dashboards and ad-hoc reporting to enable labor, equipment, and cost visibility.
• Act as a subject matter expert in TRACK data reporting and analysis, enabling visibility into trends, compliance, and cost-saving opportunities.

 

People Leadership

• Directly manage TRACK Coordinators across all HF Sinclair sites, providing guidance, performance feedback, and development opportunities.
• Foster a high-performance culture focused on standardization, accountability, and continuous improvement.
• Facilitate knowledge sharing and alignment of best practices to support TRACK program maturity across the enterprise.

 

Special Projects

• Lead or contribute to strategic initiatives, special assignments, and enterprise-level projects that support HF Sinclair’s broader operational, financial, and digital transformation goals.

 

Experience

A minimum of four years of experience in supervisory and/or direct job experience required. Experience in contract administration or similar related experience in maintenance, engineering, purchasing, accounting or other petrochemical support positions is preferred. Experience with system implementation, stakeholder engagement, and process optimization strongly preferred.

Education Level

A bachelor’s degree in business administration, supply chain, accounting or related discipline or equivalent is required. 

 

Required Skills

Required Skills:

• Strategic thinker with a continuous improvement mindset.
• Demonstrated ability to implement new technologies and drive system adoption.
• Strong analytical skills with the ability to convert data into actionable insights.
• Advanced interpersonal and communication skills, capable of engaging all levels of the organization.
• Proficient in project management, change management, and cross-functional coordination.
• Working knowledge of contractor management platforms, ERP systems, gate/badging software, and reporting tools.
• Demonstrated experience interpreting contracts and aligning execution with commercial terms.

 

Supervisory/Managerial Responsibilities: 

• Directly manages a network of TRACK Coordinators across all HF Sinclair sites.
• Serves as the single point of contact for the overall TRACK program and its impact on contractor cost management, system compliance, and operational return.

Supervisory/Managerial Responsibility

Manages Track Coordinators at each implemented location (refineries). Single point of contact for the overall HollyFrontier Track Program including its financial return to the organization.

Work Conditions

Office based with up to 20% travel by land and air may be required.

Benefits

HF Sinclair offers a comprehensive benefits package designed to support the well-being of our employees and their families. Our benefits include, but are not limited to, the following:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Paid Time-Off
• 401(k) Retirement Plan with match
• Educational Reimbursement
• Parental Bonding Time
• Employee Discounts

 

We are committed to fostering a supportive and inclusive work environment, ensuring our employees have the resources needed to thrive professionally and personally. Benefit eligibility is governed by official plan documents, for more details visit Total Rewards .

Physical Requirements

Job conditions require sitting, talking or hearing, making visual inspections, making precise hand and finger movements, reaching or grasping, lifting and/or carrying up to 25lbs, pushing and/or pulling up to 25lbs, climbing up to 20ft, and perceiving color differences.

Our One HF Sinclair Culture:

At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization. We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.

About HF Sinclair Corporation

HF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and lubricants and specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to our refineries and the petroleum industry. HF Sinclair markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states and supplies high-quality fuels to more than 1,750 branded stations and licenses the use of the Sinclair brand to more than 350 additional locations throughout the country. HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in New Mexico. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries.

Equal Opportunity Employer

HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.