Medical Receptionist

Join Our Caring Community

Join our dedicated outpatient team at the New Albany clinic, where patient-centered care is our top priority. In this role you will directly report to the Center Administrator and play an important part in delivering high-quality clinical support to our patients.

New Albany clinic address: 305 New Albany Plaza, New Albany, IN 47150

The Medical Receptionist Is Responsible For

• Greet patients: Welcome patients and visitors, both in person and over the phone.
• Schedule appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff.
• Patient records: Maintain and update patient records, ensuring accuracy.
• Billing and payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.

Use Your Skills To Make An Impact

Required qualifications:

• High school diploma or GED
• 1 year or more of experience working in a healthcare setting preferred, but will consider candidates with a strong customer service background in retail hospitality, call centers, etc.
• This role is considered patient-facing and is part of the company's tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred qualifications:

• Value-based care model experience
• Knowledge of medical terminology
• Experience with EMR systems (electronic medical records)

Scheduled weekly hours: 40

Pay range: $38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal opportunity employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.