HR Generalist

HR Generalist

The Human Resources Generalist is responsible for supporting a broad range of human resources functions, with a primary focus on full-cycle recruitment and talent acquisition. The HR Generalist supports employee relations, performance management, training and development, policy administration, compliance, and other HR initiatives. In addition to general HR functions, this role partners with hiring managers to identify staffing needs, source and attract qualified candidates, facilitate the interview and selection process, extend offers, and coordinate onboarding activities to ensure a positive candidate and new hire experience. Serving as a trusted resource for employees and leaders, this position helps foster an engaged, productive, and compliant workplace while contributing to organizational success through effective talent acquisition and human resource practices.

ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.

Key Responsibilities & Expected Results:

• Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
• Primary recruiting lead on all corporate, Langhorne, and Fairmont job openings, as well as assist with companywide openings.
• Provide day-to-day guidance and support to line management in managing hourly employees, including coaching, counseling, career development, and disciplinary actions.
• Foster a collaborative work environment by working closely with both management and hourly employees to improve work relationships, enhance morale, and drive productivity and retention across the workforce.
• Provide on-site support to employees for benefit-related questions and resolve any benefit-related issues, ensuring compliance with company policies.
• Support payroll processing, time and attendance systems, and scheduling for hourly employees. Ensure that all processes are in compliance with company policies.
• Focus on all aspects of recruiting, hiring, and onboarding new salaried/hourly employees, including posting job openings, conducting interviews, and administering the hiring process. Ensure new hires are properly integrated into the company.
• Build and maintain relationships with local universities, colleges, and high schools to attract new talent and grow our team of hourly employees, while supporting workforce diversity and inclusion.
• Be available to work beyond normal work hours to fulfill responsibilities, manage any urgent HR issues, or support operations during peak times and occasional weekends.
• Carry out any other duties related to the position as required, ensuring the smooth operation of HR functions within the unionized environment.

Key Performance Indicators (KPI's):

• Time to fill exempt and non-exempt roles
• Employee retention and turnover
• Employee engagement

Qualifications and Skills

Education and Experience:

• At least 1-3 years in a HR Generalist position required, experience with recruiting strongly preferred.
• Bachelor's degree or relevant industry experience preferred.
• Working knowledge of multiple human resource disciplines including talent acquisition, human performance, and federal and state employment laws.
• Safety conscious and willing to work in an industrial environment.
• Strong background in recruiting for non-exempt and exempt roles strongly preferred.
• Excellent interpersonal, communication and facilitation skills.
• Disciplined time management and multi-tasking skills.
• Payroll and scheduling experience preferred.
• Ability to interact with employees at all levels of the organization.
• Strong initiative and perseverance.
• Strong ambition for continuous learning and career growth; willingness to take on additional responsibilities, and desire for future promotion.
• Bilingual in Mandarin is a plus.

Technical Skills:

• ADP experience is a plus
• Strong familiarity with Indeed and LinkedIn Recruiter required
• Proficiency with excel and data tracking
• Knowledge of applicable employment law and regulations

Core Competencies:

• Accountability for results
• Process discipline
• Data driven decision making
• Strong initiative and perseverance
• Excellent interpersonal, communication and facilitation skills.
• Good time management and multi-tasking skills.

Success Profile:

• Servant leadership
• Strict process discipline
• Customer service mindset
• Proactive problem solving
• Diligent time management and task prioritization
• Adaptable under pressure and in a fast paced environment
• Ability to interact with all levels of the organization and with all relevant stakeholders

Working Conditions:

Onsite at manufacturing facility

Attributes for Success:

• Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability – be fluid with ND Paper's continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.

ND Paper Benefits:

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
• Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
• Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
• Paid holidays, personal days, and vacation days to support work-life balance.
• A 401K retirement plan with a company match and annual fixed contribution
• Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.

Enjoy competitive salaries, comprehensive health benefits, and paid time off. Discover more about our benefits and how we support our team by visiting 2026 Benefits . Come be a part of our team and grow with us!