Guest Advisor Estero
$15.5 - $17 per hourSpavia Day Spa - Austin Burnet
Job Description
Job Description
Spavia Estero is hiring part-time and full-time Guest Advisors!
✔Hourly base $15.50 up to $17.00 + membership sales commissions, retail commissions, and performance bonuses. Actual pay varies by location, schedule, and results; transparent ranges provided at interview.
✔ Extra pay from membership sales, retail sales & bonuses
✔If you love creating five-star experiences, connecting with people, and working in a calm, beautiful environment—this role is for you.
✔Enjoy the balance of working in the wellness industry with a consistent, reliable schedule
Schedule & BenefitsFull-time or part-time
Weekend/evening availability preferred
Typical shift 6-8 hours
- Benefits may include:
Paid in-house training
Team treatment discounts
Full Time may be eligible for PTO.
Luxury spa feel: Retreat areas, robes, showers, top-tier products
Guests come back: Membership model means regular guests and relationship
- Respectful culture: Team-focused, flexible, and balanced
Opening Duties
- Log into Guest Advisor desktop profile.
- Open Mindbody.
- Prepare front desk.
- Verify appointments.
- Check voicemail.
- Prepare beverages.
- Ensure lobby cleanliness.
- Review daily goals.
Throughout the Day
- Answer phones promptly.
- Schedule appointments.
- Check guests in and out.
- Promote memberships.
- Recommend retail.
- Confirm upcoming appointments.
- Complete guest notes.
- Maintain cleanliness.
- Assist spa team as needed.
Closing Duties
- Complete checkout procedures.
- Secure cash drawer.
- Prepare front desk for next day.
- Clean lobby.
- Complete closing checklist.
- Log out of systems.
- Excellent communication skills
- Positive attitude
- Professional appearance
- Strong organizational skills
- Ability to multitask
- Computer proficiency
- Customer service experience
- Sales confidence
- Ability to work in a fast-paced environment
This position requires flexibility.
Mandatory Availability:
- Evenings (3:00 PM–8:00 PM)
- Saturdays (9:00 AM–6:00 PM)
- Sundays (11:00 AM–6:00 PM)
Holiday availability may also be required.
QualificationsPreferred:
- Customer service experience
- Sales experience
- Hospitality experience
- Spa, salon, or wellness industry experience
- High School Diploma or equivalent
Every Guest Advisor is expected to:
- Put the guest first.
- Act with integrity.
- Be dependable.
- Support teammates.
- Take ownership.
- Communicate professionally.
- Maintain a positive attitude.
- Continuously improve.
Vacancy posted 4 days ago
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