Senior Business Operations Manager Global Media Operations

Senior Business Operations Manager Global Media Operations

Location: San Jose, CA / Dallas, TX Duration: Long Term

About the Role:

We are seeking a Senior Business Operations Manager to lead global operational excellence for our paid media programs. This role will own end-to-end media operations, workflow governance, financial management, reporting, and cross-functional enablement across Marketing, Finance, Legal, Procurement, and agency partners. You will design scalable processes, manage global calendars, and deliver executive-ready insights that drive business impact.

Key Responsibilities:

• Build and maintain global media lifecycle processes, SOPs, RACIs, and SLAs.
• Own the master operational calendar and manage inter-team dependencies.
• Serve as Asana portfolio SME, driving architecture, automation, dashboards, and adoption.
• Lead budget reconciliation, financial governance, and risk mitigation.
• Standardize KPI reporting and operational dashboards across regions.
• Drive onboarding, training, and change management initiatives.
• Influence without authority across multiple global stakeholders.

Qualifications:

• 1012 years in Business/Program Operations or Central Ops roles, preferably in global B2B paid media.
• Deep Asana expertise at portfolio level; proven system adoption.
• Expert in financial/PO lifecycle management and variance reconciliation.
• Proficient in BI tools (Tableau, Looker, Power BI) to track operational efficiency.
• Experience influencing without direct authority; strong cross-functional collaboration skills.
• Bonus: experience applying AI/ML tools for process optimization, summarization, or risk scoring