Assistant Logistics Broker - Operations

Job Description

Job Description

Responsibilities:

As an Assistant Logistics Broker (Operations), you will assist the Logistics Account Executive with scheduling and staffing their clients’ shipping needs. This is an entry-level position with the ability to learn the industry with some of the bests, and then move into an Account Executive role of your own.

Your specific duties as an Assistant Logistics Broker (Operations) will include:

• Coordinating with Logistics Account Executives to ensure timely support of customer base

• Providing responsive customer service and resolving client issues quickly and efficiently

• Managing daily shipping schedules and dispatching trucks for freight pickup

• Ensuring that all client freight loads are shipped on time

• Managing daily shipping schedules and dispatching trucks for freight pickup

• Meeting or exceeding all performance goals

Qualifications:

As an Assistant Logistics Broker (Operations), you must have an exceptional work ethic and the entrepreneurial spirit to support the operations of the logistics brokerage. Persistence, resiliency and commitment to providing the best customer service are also important traits for you to bring to the table. It is also very important that you are able to establish rapport and build credibility via excellent communication and interpersonal skills.

Specific qualifications for the Logistics Account Executive position include:

• High school diploma or equivalent with 2 years full-time work experience; college degree, preferred

• Proven track record of success in previous employment

• Strong desire to build a sales career

• Excellent multitasking and prioritization skills • Solid diplomatic and conflict-management skills

• Basic computer and typing skills

• Sales experience a plus

Lock Logistics, named among Cincinnati Business Courier’s “Fast 55”, is a premier 3PL/logistics brokerage headquartered in Covington, KY. We lock in what makes your business move. We believe in not just moving but shaking the industry with a tailored approach to developing solutions that fit each of our individual client’s needs. We don’t believe in the transactional approach when it comes to moving our customers’ freight. We believe in cultivating strong, long-term relationships with our clients.

Company Description

Lock Logistics, named among Cincinnati Business Courier’s “Fast 55”, is a premier 3PL/logistics brokerage headquartered in Covington, KY. We lock in what makes your business move. We believe in not just moving but shaking the industry with a tailored approach to developing solutions that fit each of our individual client’s needs. We don’t believe in the transactional approach when it comes to moving our customers’ freight. We believe in cultivating strong, long-term relationships with our clients.