Client Solutions Specialist, FIA-LAAD
$53k - $132.6kIQVIA
IQVIA seeks a Client Solutions Specialist to serve as the primary liaison between the company and clients, ensuring satisfaction and long-term relationships. The role involves managing contracts, training clients, addressing inquiries, and identifying revenue opportunities within existing accounts across multiple locations.
Responsibilities
- Serve as primary day-to-day contact and support liaison for assigned clients
- Ensure fulfillment of contract specifications and client requests
- Conduct product training and service meetings at client sites
- Analyze client inquiries and develop solutions to complex requests
- Monitor service agreement performance and identify revenue opportunities
Requirements
- Bachelor's degree
- 3-5 years of related client service or account support experience
- Knowledge of pharmaceutical industry and IQVIA products
- Strong presentation, meeting facilitation, and training skills
- Proficiency in Excel and PC applications
- Excellent written and oral communication abilities
- Demonstrated problem-solving and analytical skills
Compensation: $53,000-$132,600 base
Vacancy posted 2 days ago
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