Relief Route Salesperson/ Direct Store Delivery - Servicing the Cleveland/Akron market areas

Relief Route Salesperson

Come join our team as a Relief Route Salesperson! We started with pastries handmade by Lois and Lois Martin produced inside of a garage and we have boomed into a multi-facility company where our many products are produced by machines and shipped domestically and internationally. Talk about a rich history and exiting future! As an employer of choice, we offer physical, emotional, financial and professional benefits including 401K, disability insurance and paid holidays.

Summary: As a member of the Martin's Family of employees, the Relief Route Salesperson is responsible for becoming the supplier/provider of choice by creating 'raving fans' and providing excellent customer service. The Relief Route Salesperson is a professional who acts as an ambassador for Martin's, proudly representing our legacy of cherished eating experiences, puts forth continuous efforts to increase sales, and goes the extra mile to prove service to excellent customers. As the front line of Martin's, improves communication channels, shares helpful knowledge with teammates and openly gives and receives truthful feedback.

Pay Range: Salary; paid weekly!

Benefits: Bi-Annual Profit Sharing Bonus! 401K Profit Sharing Health Insurance (Medical, Dental & Vision) Health Savings Account Vacation / PTO And Much More!

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Promotes product to increase sales via shelf expansion, in-store promotions, end displays, new customer introduction to product etc.
• Adheres to established route sales objectives when acting as replacement for the established route sales.
• Operates sales ordering system, prepares paper work and manages cash accounts, accurately and effectively.
• Performs job safely by adhering to all company policies, and federal and local safety regulations.
• Submits customer change and orders timely and accurately.
• Records sales or deliveries information on daily sales record including customer signature.
• Merchandise production correctly according to product mix, rotation cycle, and color code compliance and arranges neatly at point of display.
• Call on prospective customers to solicit new business.
• Communicate and provides excellent customer service with store management on a daily basis.
• Audits and reconciles cash at the end of the shift.
• Informs regular customers of new products.
• Solicits customers for sales promotions displays, issues sales promotion materials to customers and prepares approval sales promotional displays.
• Listens to and resolves service complaints in a timely manner and provides alternative solutions as needed.
• Collects and manages empty containers, rejected product, and unsold merchandise.
• Loads truck with daily orders and display cases and unload returns, empty baskets, and damaged product from truck.
• Maintains cleanliness of route truck.
• Maintains schedule service on route vehicles.
• Prioritizes and plans work activities.
• Manages time to meet customer demands, increase sales, and provide proactive customer service.
• Remains flexible to adapt to change in the workplace, work schedules and priorities to reach sales goals.
• Adheres to safety, food safety, quality, and Good Manufacturing Practices regulations.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or GED preferred; One to three months' related experience and/or training: or Equivalent combination of education and experience.

Commuter Skills: Knowledge of handheld order processing systems.

Certificates, Licenses, Registrations: Current, valid driver's license. Current, valid DOT Medical Card or ability to pass DOT Physical examination. Ability to complete on-site Safe Driving course prior to operating company vehicle.

Other Knowledge, Skills and Abilities: At least 21 years of age. Ability to work flexible schedules and be able to accept last minute changes to work schedule. Ability to be a self-motivator. Ability to work Saturdays. Ability to learn a variety of sales routes. Ability to maintain service levels and sales volume of route salesperson. Ability to work early morning hours. Ability to operate route delivery step van or box truck (some vans are over 10,001 lbs.).

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee much regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Frequently enter and exit delivery vehicle (could involve two to three steps).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.

We Are An Equal Opportunity Employer