Alarm Service Technician

Position Summary Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems. Job Duties Establish positive contact with customers. Investigate the cause of alarm malfunction. Explain service to customers. Service systems in a timely manner and to company standards. Process necessary documentation. Provide field direction and training to Level I Service Technicians. All other miscellaneous responsibilities and other duties as assigned. Provide on-call service as needed. Requirements Level III: 3-5 years alarm installation or service experience preferred. Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems. Basic knowledge of construction and electrical wiring required. Demonstrated aptitude or ability to use hand tools is required. Good written, verbal, and interpersonal skills. Valid driver's license and a clean driving record required. Final applicant will need to have the ability to pass a pre-employment screening process. Physical Requirements and Working Conditions Frequent driving, standing, walking, bending, kneeling, climbing, balancing, stooping, crawling or crouching and reaching with hands and arms. Frequent lifting/moving up to 50 lbs, occasional lifting up to 100 lbs with assistance. Manual dexterity to handle tools, wiring, small parts, and installation components. Ability to work in confined spaces, on ladders, rooftops, or other elevated areas. Ability to utilize equipment ladders, boom and scissor lifts following weight restriction standards. Visual and auditory acuity required to diagnose issues and ensure proper installation or repair. Tolerance for repetitive tasks and prolonged periods of physical activity in various conditions. May require wearing personal protective equipment (PPE) such as hard hats, safety glasses, gloves, or steel-toed boots. Work is performed at customer sites, outdoors, in attics, crawl spaces, or construction zones, often in varying weather conditions. Must cooperate with and receive approval related to, any customer required conditions for placement or work on customer premises, including any government or regulatory required conditions for placement or on-premises work. Exposure to moving mechanic parts, extreme heat or cold, strobe lights, dust, dirt, loud noises, electricity, and potentially fumes/airborne particles, hazardous equipment or materials. Daily travel is often required between job sites, which may include long driving hours. Variable work hours, including early mornings, evenings, weekends, or on-call shifts based on service demand. Interactions with customers on-site require professionalism, clear communication, and adherence to safety protocols. Must adapt to changing job environments, equipment, and technical requirements on a regular basis. Benefits 40-Hour Workweek with Overtime Opportunities Day Shift Schedule Monday to Friday, some on-call and weekends may be required Take Home Company Vehicle with Gas Card or Mileage Reimbursement Uniform, Tools, and Cell phone Provided Clearly Defined Career Path (Level System) Paid Training and NICET Certifications Alarm System Purchase Plan and Employee Discounts Vacation, Sick Time, Holidays, Bay Alarm Days Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching. This Company is an EqualOpportunity Employer, and does not discriminate on the basis of race, gender,ethnicity, religion, national origin, age, disability, veteran status, or onany other basis prohibited by law. Information on race, gender and nationalorigin will only be used for statistical and recordkeeping purposes and willnot be used in making any employment decisions. All information provided willbe kept separate from your expression of interest. Providing this informationis strictly voluntary, and you will not be subjected to any adverse action ortreatment if you choose not to provide this information. If you do not chooseto answer these questions, we ask that you select "Decline toIdentify" for each question. Thank you for your voluntary cooperation. #J-18808-Ljbffr