Customer Service Representative

Job Description

Job Description

CUSTOMER SERVICE REPRESENTATIVE –

VOICE, PROFESSIONALISM & PRECISION

If people understand you the first time… we need you.

This isn’t just answering phones.
This is being the voice customers trust and the person who keeps everything moving.

If you have clear communication, strong listening skills, and a professional presence, this is your opportunity to step into a role where those skills actually matter.

The Role

You’ll be the front line of communication, working with customers across the country to ensure orders are accurate, processed quickly, and handled with care.

You’ll also support internal teams and sales reps—keeping everything aligned, updated, and running smoothly.

What You’ll Do

• Handle a high volume of calls (120–150 daily) with professionalism and clarity
• Take and process orders via phone, email, and other channels
• Provide accurate pricing, product, and delivery information
• Monitor orders and ensure timely shipping (24–48 hours)
• Resolve customer issues with patience and confidence
• Communicate with internal departments to keep orders on track
• Convert measurements and pricing (training provided)

What We’re REALLY Looking For

• Clear, confident speaking voice (customers must understand you easily)
• Strong active listening skills — you don’t just hear, you understand
• Professional phone presence — calm, patient, and solutions-focused
• Ability to think on your feet and solve problems quickly
• Basic math skills and attention to detail
• Typing speed of 30+ WPM

This is entry-level, but it’s not for average performers.
We need someone who can handle volume, communicate clearly, and stay sharp.

Schedule & Pay

• Full-Time | Monday–Friday 8:00 AM – 5:00 PM (On-Site)
• Temp-to-Hire Opportunity
• $15.48/hr

Benefits

• Health, Dental, Vision
• 401(k) + Match
• PTO
• On-the-job training
• Flexible scheduling options

Why This Role Stands Out

• You’re not just answering calls — you’re solving problems and building trust
• Fast-paced environment that keeps your day moving
• Opportunity to grow into more advanced roles
• Team that values communication, professionalism, and reliability

If you’re someone people naturally trust on the phone…
If you can stay calm, clear, and helpful no matter what comes your way…

Apply now at

WE’RE INTERVIEWING IMMEDIATELY.