Salesforce Data Cloud & AI Architect Senior Manager

We Are:

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Who You Are:

You are a senior Data Cloud and AI Architect within Accenture’s Life Sciences Salesforce Business Group. You design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences commercial platforms — and you do it in high-stakes environments where architecture decisions shape multi-year client programs.

You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre-sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up at scale. You are equally effective in a client boardroom and a technical design review.

The Work:

• Data Cloud architecture — own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for pharma, biotech, and MedTech clients

• Agentforce & Voice AI — architect agentic AI solutions across patient services, HCP engagement, and commercial operations — including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design

• Data 360 strategy — define customer and patient 360 strategies that unify structured and unstructured data across CRM, EHR, claims, and third-party sources into actionable intelligence

• CRM integration architecture — design integration patterns between Data Cloud, Salesforce LSC/Health Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams

• Pre-sale solutioning — lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals

• Design governance — conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs

• Team leadership — mentor architects and technical analysts; guide build quality, code reviews, and delivery standards

• Practice development — contribute reusable architecture patterns, accelerators, and LS-specific AI use case frameworks to the broader practice

What You Need:

• Minimum of 8 yearsof progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments

• Minimum of 4 years of experience with Data cloud and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data Cloud governance patterns

• Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments

• Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns)

• Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience

Bonus Points:

• Salesforce Life Sciences Cloud, Health Cloud, or equivalent pharma/biotech CRM platforms and their commercial and patient-facing use cases

• Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi-workstream programs

• Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Life Sciences contexts

• Experience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generation

• Salesforce Certified System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, or Certified Application Architect

• Familiarity with Veeva Vault CRM, Veeva CRM, or the Veeva-to-Salesforce migration landscape

• Experience with headless or composable CRM architecture patterns

• Experience managing technical delivery across onshore/offshore distributed teams

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 9.2.26

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $132,500 to $302,400

Cleveland $122,700 to $241,900

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Maine $112,900 to $222,500

Maryland $132,500 to $261,300

Massachusetts $132,500 to $278,200

Minnesota $132,500 to $261,300

New York $122,700 to $302,400

New Jersey $141,100 to $302,400

Virginia $122,700 to $278,200

Washington $141,100 to $278,200

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