Income Maintenance Caseworker III - Food and Nutrition Services Program Specialist

Income Maintenance Caseworker III (IMC III) – Food and Nutrition Services (FNS) Program Specialist

The Income Maintenance Caseworker III (IMC III) – Food and Nutrition Services (FNS) Program Specialist is a vital member of the FNS team, responsible for ensuring the agency consistently meets quality and timeliness standards across both program areas. This position completes second-party case reviews, manages reports, performs limited caseworker functions, identifies error trends, and assists with staff training to support overall program accuracy. In addition, the IMC III troubleshoots issues, refers appropriate cases to the help desk, and maintains the help desk log. Other responsibilities include compiling and entering data into NC FAST and providing support for vacant caseloads as needed.

Candidates must be available to work after normal business hours and during emergency situations as required.

Education and Experience

• Graduation from an accredited associate degree program in Human Services Technology, Social Services Associated, Paralegal Technology, Business Administration, Secretarial, or a closely related curriculum; or
• Graduation from high school and two years of paraprofessional, clerical, or other public contact, which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical program; or
• An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

One (1) year experience as Income Maintenance Caseworker II required.

Physical Requirements

Must be physically able to operate a variety of office equipment. Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pound of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law.

Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States.

All positions with Brunswick County require a valid driver's license and candidates must be current on Brunswick County taxes. Offers of employment are contingent upon successful completion of a pre-employment background check and drug screening. For positions requiring work with children, selected candidates will be required to submit fingerprints to the North Carolina State Bureau of Investigation (NCSBI) for a pre-employment criminal history record check in accordance with G.S. 153A-94.2(b).