US Remote Customer Support & Billing Specialist (ET Hours)
Meshy AI
Meshy AI seeks a billing support specialist to manage the full subscription lifecycle during US Eastern Time hours. You will handle general product questions, refunds, discounts, and disputes, working with Product, Engineering, and Finance to resolve issues.
You will also shape billing policies, create self-serve help articles, and analyze ticket data to drive improvements. Prior SaaS billing experience and strong English communication are required.
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