ECM Case Manager

Who is AACI? Founded in 1973, Asian Americans for Community Involvement (AACI) is a community-based health organization dedicated to improving the health, mental health, and well-being of individuals and families throughout Santa Clara County. AACI provides integrated primary care, behavioral health, dental, and social support services with a strong commitment to delivering culturally responsive care to the diverse communities it serves. About the Opportunity AACI is seeking a compassionate and dedicated Enhanced Care Management (ECM) Case Manager to support high-risk Medi-Cal members with complex medical, behavioral health, and social needs. In this role, you will provide outreach, care coordination, advocacy, and case management services to help clients access healthcare, housing, behavioral health resources, and community-based programs that promote long-term stability and wellness. Qualifications Required: Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field (or equivalent combination of education and experience) Minimum of one year of experience in case management, care coordination, social services, or a related field Knowledge of community resources, public benefits, and social service systems Strong communication, organizational, and interpersonal skills Valid California Driver's License and proof of auto insurance Preferred: Bilingual in Spanish, Tagalog, Vietnamese, Mandarin, or Cantonese Experience working with high-risk, underserved, or vulnerable populations Familiarity with Medi-Cal, CalAIM, or Enhanced Care Management programs