Manager, External Communications

Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Your Role at Sephora: Ready for a career glow up? As the External Communications Marketing Manager, you’ll be supporting the development and execution of communications strategies for corporate and retailer initiatives. The work you do will impact beauty, as you drive business and consumer awareness, and elevate brand reputation and sales. You’ll be part of a team that’s united in beauty, supported by those who are equally passionate about keeping Sephora competitive and beloved by all. What You’ll Do: Support the Director, External Communications in strategy, planning and execution of Comms tactics supporting a variety of retailer programming objectives to maximize earned media coverage and grow retailer sentiment. Support the team to develop media strategies and a supporting calendar, execute accordingly, laddering into the larger goal of growing awareness and retailer sentiment. Plan and manage the speaking and interview engagements for brand spokespeople including but not limited to executive leadership, merchandising, marketing ambassadors, and more. Lead our proprietary storytelling tools and calendarized moments including our newsroom, white papers (LinkedIn Voices, etc.) leadership profiles and development of new Sephora led-stage programming. In partnership with the Director, help lead day-to-day management of the US external communications agencies, providing direction and overseeing execution of press outreach and activities for company and brand initiatives. Liaise with relevant cross functional partners to evaluate, plan and coordinate upcoming program focuses, outputs and relevant updates. Support the Director with issues management including response planning and as issues arise by acting as a participating partner of the Reputation Comms Lead team including our agency and cross functional partners. Operate as the lead contact for Internal comms, including briefing and aligning announcement programming, business and best practices share outs, and sharing Sephora news for a variety of internal audiences. Help coordinate and execute relevant cross functional, monthly, and quarterly reporting. Maintain composure, problem solve, and partner with both internal and external groups to ensure the retailer and brand is represented according to our values in all situations. Assist in managing the Public Relations budget, calendar, and marketing task list with ease. What You’ll Bring: 5+ years experience in public relation, in-house or agency Excellent communication skills (written, oral, and interpersonal), with a keen understanding of press relations and how to balance messaging and company priorities as a spokesperson Strong presentation capabilities, can communicate upward and laterally, informing partners well and with ease Strong critical thinking capabilities and ability to partner with other groups Effective organizational and time management skills, can juggle many projects at once Independent thinker, values the capabilities and work quality of a team, has a strong understanding of internal and external clients and needs/priorities Self-starter, action-oriented, resourceful, can take a project or program from start to completion Charisma, thinks on the fly, can balance personality and professional perspective with business objectives and priorities Thrives in an environment with a large amount of public exposure and a diverse range of personalities and opinions Understanding of retail cosmetics and passion for beauty and client experience Elevated computer and social media skills. Proficient in Microsoft Office suite (Excel, PowerPoint, Word) Flexibility and ability to take and incorporate feedback from a variety of stakeholders What You’ll Get: The annual base salary range for this position is $114,750.00- $128,250.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willperform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum offivedays. CaringCommunity. You’llcollaborate with teammates who are equally passionateabout innovatinganddrivingthe industry forward – together, united in beauty. Fulfilling Path. Your career transformation starts here, with opportunities that will challenge,stretchand develop your skills. Meaningful Work. As you make an impact onbeauty,you’llfeel and see the positive change (consumer, industry,andsocial)thatyourindividual voice is a part of. Some benefits have eligibility requirements and may depend on job classification and length of employment. Health .Choose a healthcare plan to fit you and your family’s needs withmedical,dental, and vision coverage.Sephora also fully covers our employees’ disability and life insurance. Wealth .We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan paymentsqualifyto earn the 401k match from Sephora. Balance .You’llempoweredto find the perfect blend of work/life balance thatactuallyworks for youwithPTO, flexibility,protectedleave, and more. Growth .Career growthis built into every role, with access to training,development,and tuition reimbursement. Perks .Thinkyou’vetried it all? Enjoya30%discount on all merchandise/services, opportunities forfreeproductor “gratis,”and flash sale discountsonLVMHbrandproducts. Support .Join a team thattruly cares– with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. Sephora values a diverse andinclusiveworkplaceand considers allapplicants withoutregard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protectedcategory.Sephora is committed to providing reasonable accommodationtaapplicantswith disabilities or other medical conditions. Sephora will consider all qualified applicants, including those witharrest and conviction recordsin a manner consistent with the requirements of allapplicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. JoinUs and Belong to Something Beautiful #J-18808-Ljbffr Sephora USA, Inc