Customer Service Representative - State Farm Agent Team Member

Benefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2017, and today I have a tight-knit team of four. Before becoming an agent, I served as an Agent Aspirant, and agency ownership has been a natural fit for me-especially since State Farm runs in my family. My dad, my brother, and I are all State Farm agents. I graduated from the University of Washington, I'm a pilot, and I love to travel whenever I can. I stay involved in my community, and I'm always looking for meaningful ways to support the people and organizations around us. Team members enjoy strong benefits, including a life insurance policy, health benefits, paid licensing, and a healthy work-life balance. Our culture centers around the idea of "winning the day." That means being intentional in everything we do-both inside the office and in life. Even though we're a small team, the dynamic is incredibly strong. We understand each other, support one another, and make personal and professional growth a priority. I look for team members who are driven, thoughtful, coachable, and ready to help our team win together. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Evan Silvers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $45,000.00 - $55,000.00 per year We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Evan Silvers - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Capitol Hill. I am a second generation State Farm agent. I am a proud graduate of University of Washington. Additional languages spoken: Spanish We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.