Remote Patient Access Case Manager

Job Description

Job Description

A-Line Staffing is seeking an experienced Patient Access Case Manager for a fully remote opportunity with a leading healthcare organization. This position offers career growth potential, competitive compensation, and the opportunity to help patients access life-changing specialty medications and therapies.

Patient Access Case Manager Compensation

• Pay rate of $20/hr

Patient Access Case Manager Highlights

• 100% Remote position
• Full-time, 40 hours per week
• Monday-Friday schedule
• Must be flexible to work between 7:00 AM - 8:00 PM CST
• Paid training: Monday-Friday, 8:00 AM - 5:00 PM CST (attendance required)
• Equipment provided by employer
• Benefits available after 90 days of employment
• 401(k) with company match available after 1 year of service

Patient Access Case Manager Responsibilities

• Receive inbound and outbound calls from patients, healthcare providers, specialty pharmacies, and insurance companies
• Manage patient cases from benefit verification through medication delivery
• Complete insurance benefit investigations and coverage verifications
• Assist with prior authorizations, appeals, and reimbursement processes
• Educate patients regarding insurance coverage, out-of-pocket costs, and available support programs
• Coordinate care with providers, pharmacies, and payers to ensure timely patient access to prescribed therapies
• Process patient enrollments received via phone, fax, and electronic submissions
• Review documentation for accuracy and completeness
• Resolve patient and provider inquiries while delivering exceptional customer service
• Maintain detailed and accurate records within internal systems

Patient Access Case Manager Requirements

• High School Diploma or GED preferred
• 2-4 years of healthcare, patient support, case management, reimbursement, benefits verification, or customer service experience preferred
• Previous Hub Services or Patient Support Program experience preferred
• Knowledge of Medicare, Medicaid, and Commercial insurance plans preferred
• Strong communication, problem-solving, and organizational skills
• Proficiency with Microsoft Office and data entry systems
• Ability to work independently in a fast-paced remote environment

Why Apply?

• Work from home full-time
• Stable Monday-Friday schedule
• Opportunity to support patients through the specialty pharmacy journey
• Career growth with a nationally recognized healthcare organization

Apply today for immediate consideration!