Defense Travel System Support Specialist - INSCOM

Overview At Credence, we support our clients' mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success. Responsibilities Review Defense Travel System (DTS) transactions and provide desk-side, help desk, email, and phone customer support for DTS technical assistance and immediate travel-related support needs. Process newly assigned and departing personnel in DTS and provide related administrative support. Ensure approving officials and reviewers are appointed in compliance with applicable regulatory requirements. Prepare documentation to recommend appropriate funding alignment to Lines of Accounting in DTS. Review and process incoming DTS authorizations and vouchers and submit them to Government personnel for validation. Support the Lead Defense Travel Administrator (LDTA) in maintaining DTS administration, accounting of travel expenditures, and travel voucher review processes. Process newly assigned and departing personnel in the Government Travel Card (GTC) program, process GTC credit applications, and create or modify user profiles within CitiDirect. Assist with GTC account maintenance and provide desk-side, email, and phone technical assistance for GTC-related issues. Prepare monthly reports and plan, coordinate, and provide DTS training. Education, Requirements and Qualifications Must have an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, verifiable in DISS or Scattered Castle. Minimum of 2 years of experience providing DTS Organizational Defense Travel Administrator (ODTA) support. Preferred: Associate degree. Five additional years of DTS ODTA experience and Travel Certificate Program Certification may be substituted for an associate degree. Demonstrated proficiency in using all Microsoft Office applications. Experience and knowledge of the Joint Travel Regulations (JTR), Financial Management Regulations (FMR), and Government Travel Charge Card (GTCC) regulations. Strong communication skills with the ability to effectively interface with senior military and civilian officials, managers, and subordinates. Working Conditions and Physical Requirements Able to work on-site. No travel requirements. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&DD) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development #J-18808-Ljbffr Credence company