OTC Collections Analyst

OTC Collections Analyst A leading digital streaming network seeks an OTC Collections Analyst to manage a high-volume advertising accounts receivable portfolio, drive collections efforts, resolve customer payment discrepancies, support cash flow objectives, and provide reporting and analysis within the Order-to-Cash (OTC) organization. This role plays a critical part in reducing aged receivables, improving cash collections, and maintaining strong relationships with advertising clients and internal stakeholders. OTC Collections Analyst Responsibilities: Manage and actively collect on a large Ad Sales Linear Network accounts receivable portfolio, including customer outreach via phone and email, follow-up on past due accounts, payment trend monitoring, and resolution of aged receivables to maximize cash flow and minimize bad debt exposure. Investigate, manage, and resolve billing, payment, and customer account discrepancies while coordinating with Ad Sales, Customer Service Representatives, Credit, Cash Application, and other internal stakeholders to ensure timely resolution and payment. Prepare, analyze, and maintain reporting related to collections performance, aging, DSO, cash forecasting, discrepancy tracking, account reconciliations, month-end activities, and management reporting using advanced Excel functions and multiple ERP systems. Support customer requests, including account statements, invoice copies, reconciliations, backup documentation, refund requests, remittance follow-up, and audit support while maintaining accurate records and AR ledger integrity. Collaborate with cross-functional teams and leadership to achieve cash collection targets, participate in aging reviews, support month-end close activities, escalate financial risk concerns, and contribute to process improvements within the OTC organization. OTC Collections Analyst Qualifications: 2+ years of Accounts Receivable, Collections, Order-to-Cash, Credit & Collections, or related financial operations experience. A bachelor's degree in Accounting, Finance, Economics, or a related field is preferred. Advertising industry experience may be considered in lieu of direct collections experience. General knowledge of accounting principles and accounts receivable processes. Strong Microsoft Excel skills, including Pivot Tables, VLOOKUPs, formulas, data analysis, reporting, and spreadsheet management. Proficiency with Microsoft Word and other Microsoft Office applications. Experience working within enterprise-level organizations and high-volume transactional environments. Experience with ERP systems is preferred. Collections experience is preferred. Advertising, media, cable, or ad sales industry experience is preferred. Bilingual language skills are preferred. Shift: 8:30 am to 5:30 pm.