Service Advisor-Tier 1

Location 8040 UNIVERSITY BLVD,Des Moines, IA, 50325,United States Job Category Customer Service, Customer Service Industry Customer Service and Support Employee Type Non Union Required Degree High school Manage Others No Contact information Phone View phone number on click.appcast.io Email View email address on click.appcast.io Description Answer phone and help customers with repair problems Set up service schools Resolve service entity problems Take parts orders Keep records of specially coded keys Coordinate service classes and other services with OEM Vendors Help sales groups with customer appreciation days Help with inventory at year end Special projects as needed Requirements Data Entry Requirement: 3000-3500 keystrokes per hour, with 80% accuracy Math ability Good communication skills, verbal and written Good organizational skills Knowledge of our machines Working knowledge of electronics Summary Troubleshoot over the phone and advise customers how to repair machines. #J-18808-Ljbffr Mt. Washington Pediatric Hospital