Shipping Clerk

Job Description

Job Description

Job Description: Shipping Clerk

Position Summary

The Shipping Clerk is responsible for coordinating and executing the timely, accurate, and cost-effective shipment and receipt of in-process materials, finished products, and customer orders. This position supports manufacturing and production operations by ensuring shipments are properly prepared, documented, processed, and dispatched in accordance with customer requirements, applicable domestic and international regulations, and established corporate policies and procedures.

The Shipping Clerk works closely with Shipping and Receiving, Manufacturing, Production Control, Materials Management, Sales, and other internal and external stakeholders to support on-time delivery, maintain operational efficiency, and provide a high level of customer service.

Essential Duties and Responsibilities

1. Shipping Coordination and Documentation
   • Assist in coordinating and executing daily shipping activities for domestic and international shipments.
   • Prepare, review, verify, and consolidate all required shipping documentation to ensure accuracy and completeness.
   • Prepare shipping manifests, bills of lading, and other transportation-related documents.
   • Enter and process shipment transactions in the AX system in a timely and accurate manner.
   • Coordinate shipment schedules and activities to support customer delivery requirements.
2. Regulatory Compliance
   • Ensure shipments comply with applicable federal, state, domestic, and international transportation and shipping regulations.
   • Follow all established company policies, procedures, and guidelines related to shipping, handling, and transportation.
   • Ensure applicable safety, health, and environmental requirements are followed throughout the shipping process.
3. Receiving and Material Coordination
   • Perform daily receiving activities, including the receipt and processing of incoming materials.
   • Complete backlog and related administrative activities to maintain accurate shipping and receiving records.
   • Assist with receiving functions for conversion materials and raw materials as needed.
   • Coordinate with appropriate departments to resolve shipping and receiving discrepancies or delays.
4. Transportation and Carrier Coordination
   • Interact professionally with drivers, trucking companies, and other transportation providers to coordinate shipments and ensure timely dispatch.
   • Communicate shipment requirements, schedules, and documentation needs to carriers and other stakeholders.
   • Assist in resolving transportation-related issues that may affect shipment schedules or customer delivery commitments.
5. Communication and Customer Service
   • Maintain effective communication with internal departments and external customers to ensure an efficient and timely shipping process.
   • Establish and maintain positive working relationships across Shipping, Manufacturing, Production Control, Sales, Credit, and other support functions.
   • Provide professional and responsive service to internal and external customers.
   • Communicate shipment status, discrepancies, and potential delays to the appropriate personnel.
6. Administrative and Timekeeping Responsibilities
   • Perform assigned administrative duties accurately and within established timelines.
   • Complete timekeeping responsibilities for bargaining unit employees in accordance with company procedures.
   • Maintain accurate records and documentation related to shipping, receiving, and other assigned activities.
7. Departmental Support and Additional Responsibilities
   • Provide coverage for the Senior Shipping Clerk during absences to maintain continuity of departmental operations.
   • Support departmental productivity and operational objectives by completing assigned tasks efficiently and cost-effectively.
   • Maintain dependable attendance and demonstrate accountability for assigned responsibilities.
   • Perform other related duties as assigned.

Qualifications

Required Qualifications

Education

• High school diploma or GED.

Skills and Abilities

• Strong written and verbal communication skills.
• Proficiency in computer applications and general office equipment.
• Working knowledge of Microsoft Office applications.
• Ability to maintain accurate records and shipping documentation.
• Strong interpersonal and customer service skills.
• Ability to communicate effectively and work collaboratively with employees at all organizational levels.
• Ability to organize, prioritize, and complete multiple tasks within established deadlines.
• Strong attention to detail and commitment to accuracy.

Experience

• One to three years of shipping, receiving, logistics, or transportation experience, preferably in a manufacturing environment.
• Previous experience performing clerical or administrative functions related to shipping and receiving.