5930 - Assistant Store Manager PT

Location 20 City Boulevard W, Suite 71 SP 114, Orange, CA, 92868, United States Base Pay $17.9 - $17.9 / Hour Job Category Retail Employee Type Part Time Assistant Store Manager About Our Company At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. General Position Summary At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. They foster passion for sporting and fashion goods by meeting the needs of customers while ensuring all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service. Responsibilities People & Training Act as Manager on duty for scheduling issues, customer complaints, etc., when Store Manager is not present. Manage store associates through training programs, goal setting, and regular follow‑up. Administer progressive discipline steps, including verbal and written warnings. Engage team members to create a productive environment and help them understand how their work supports company objectives. Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to brand standards. Responsible for scheduling and staffing the store, including calling in associates for unexpected peaks when the Store Manager is not present. Assist in recruiting and training personnel on store operations and procedures. Encourage compliance with company policies, procedures and guidelines for safekeeping of inventory, funds and property. Other duties as assigned. Customer Experience Lead and execute Lids selling strategy to achieve KPIs and sales targets while delivering exceptional customer service. Resolve customer feedback and address issues immediately, including escalations and urgent requests. Ensure customers are offered Lids membership programs or special in‑store offers when live in store. Adhere to current visual guidelines, including merchandising, signage and store cleanliness. Maintain a professional appearance consistent with the Company Dress Code Policy. Operations Execute company‑level directives, promotions and initiatives from HQ. Adhere to policies and procedures manual to maintain a safe environment. Maintain store technology and equipment, conducting daily audits and ensuring functionality. Maintain store facilities and supplies by executing service requests and replenishing supplies. Manage cash accurately, including opening and closing the till, counterfeit protection and bank drops. Prepare store for inventory audits and support them as needed. Open and close the store per operating procedures. Product & Inventory Management Protect company assets within LIDS retail policies. Assist in preparing store work schedules within wage control guidelines. Accurately manage inventory, including receiving, transferring, price changes and product counts. Organize backroom strategically to maximize efficiency. Execute optimal layout and visual merchandising, including window activations, hardware flips and seasonal changes. Maintain day‑to‑day VM and store actions such as product recovery, restock and minor VM changes. Execute special pricing signage and promotional adjustments during operating hours. Qualifications Established ability to produce sales results while minimizing loss. Strong interpersonal and verbal communication skills in a professional manner. Ability to work unsupervised. Benefits Employee discounts and perks. Career development opportunities and professional training programs. A collaborative, innovative, and team‑oriented work environment. Early Wage Access options for added financial flexibility. Physical Demands & Requirements Occasionally lift up to 50 pounds. Occasionally climb a ladder and work with hands overhead. Constantly stand during shift. Frequently walk during shift. Frequently hear and communicate verbally with customers, employees, and personnel. Frequently observe the store visually and read written or digital information. Frequently operate a computer and mobile point‑of‑sale system, and maneuver related software programs. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. For inquiries related to accommodations, contact View email address on click.appcast.io. Reports To Store Manager Additional Information – Pay Transparency Statement The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, scheduled hours, and experience, among other factors. Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre‑condition of employment for this position. Current or future employment‑based visa sponsorship is not available for this role. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Accessibility Assistance Applicants who require accessibility assistance to submit an employment application may email View email address on click.appcast.io. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids. #J-18808-Ljbffr