Customer Service Representative

Job Description

Job Description

Job description

Growing third party administrator of Union member benefit funds is seeking a customer service person for our Minneapolis office. Candidate must be self-starter and detail oriented. Experience with Microsoft Office Software is required and computer proficiency is a must. Understanding Union benefits is a plus.

Job responsibilities include:

• Excellent customer service, interpersonal, and organizational skills
• Effective communication skills
• Liaison to members and service providers
• Assist members and spouses with regards to benefit plans
• Knowledge of medical and insurance terminology
• Maintain confidentiality of sensitive information
• Assist in other administrative duties

Ideal candidate would have 2+ years of experience working with either an employee benefits or a medical background, be a fast learner with strong attention to detail, be well organized and able to work with little supervision. Accounting experience is a plus.

\nCompany Description

Benefits Management Group is a Third Party Benefits Administration Company working with building trade unions.

Our technology is what sets us apart. It is best in class. That means it is easy to use, accurate and efficient for our clients, their plan members and our own staff.

We believe that actions speak louder than words. We are a partner that our clients trust to deliver exceptional customer service, to simplify complicated issues and to provide accurate answers to questions.

Company Description

Benefits Management Group is a Third Party Benefits Administration Company working with building trade unions. \r\n\r\nOur technology is what sets us apart. It is best in class. That means it is easy to use, accurate and efficient for our clients, their plan members and our own staff.\r\n\r\nWe believe that actions speak louder than words. We are a partner that our clients trust to deliver exceptional customer service, to simplify complicated issues and to provide accurate answers to questions.