Director Shared Services

Job Title: Director, Shared Services

Job Summary/Overview

The Director of Shared Services is responsible for leading the organization's North American shared services functions, including accounts payable, accounts receivable, payroll, and fixed assets. This role ensures compliance with accounting standards, internal controls, and regulatory requirements while driving operational excellence, process standardization, automation, and continuous improvement across shared services operations.

Essential Duties and Responsibilities

• Oversee shared services functions, including accounts payable, accounts receivable, payroll, cash management, expense administration, and vendor management.
• Ensure compliance with U.S. GAAP, regulatory requirements, company policies, and internal control standards.
• Direct the preparation of accurate and timely management reports and audit support documentation.
• Drive operational excellence through process standardization, automation, continuous improvement, and ERP optimization initiatives.
• Develop and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to enhance efficiency and service delivery.
• Partner with business leaders to support strategic initiatives, financial planning, organizational growth, and business transformation efforts.
• Build, lead, and develop high-performing accounting and shared services teams, fostering a culture of accountability, customer service, and continuous improvement.
• Manage departmental budgets, workforce planning, risk management activities, and organizational change initiatives.
• Perform other duties as assigned.

Knowledge, Skills, Competencies, and Abilities

• Maintains a collaborative, team environment with direct reports, peers, and colleagues.
• Demonstrates strong ownership and accountability to deliver a quality and timely work product.
• Demonstrates determination, courage and commitment with a positive attitude. Sets work plans and considers priorities for completing assignments to meet deadlines.
• Knowledge of U.S. GAAP and financial reporting requirements.
• Deep understanding of shared services operating models and best practices.
• Proven ability to lead large teams and influence cross-functional stakeholders.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and executive presentation abilities.
• Advanced proficiency in Excel and financial systems.
• Experience managing audits, internal controls, and compliance programs.

Required Qualifications

• Bachelor's degree (B. S.) in Finance, Accounting or related field.
• 10+ years of progressive accounting and finance experience.
• 5+ years of leadership experience managing shared service teams which include accounts payable, accounts receivable, payroll, cash management, expense administration, and vendor management.
• Experience in a multi-entity, multi-location, or complex organizational environment.
• Demonstrated success leading process improvement and transformation initiatives.
• Experience with ERP systems such as SAP, Oracle, Workday, Microsoft Dynamics, or similar platforms.
• 30%+ travel across CMCO’s U.S. footprint.

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team!

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.