Financial Services Representative

FT Financial Services Representative (Teller)

Located at our Astoria, OR office

TLC Credit Union, a Division of Fibre Federal Credit Union, offers a vibrant, exciting, and challenging workplace in the fast-paced financial industry in the Lower Columbia region and along the Oregon coast. Join our team and see what it means to be people helping people. TLC Credit Union is seeking a Full-Time Financial Services Representative who will contribute to our vision of impacting the way our members achieve their financial goals through exceptional relationships, services and products

Starting Pay: $20.50

Wage Range: $20.50 - $29.41

Position is located in Astoria, OR with the need at times to support our locations in Warrenton, OR and Seaside, OR. This is not a remote position.

Benefits

Competitive Salary

Benefits Package including: 100% employer paid health, dental, vision, life, and disability insurance for the employee

Paid Vacation Time

Paid Volunteer Hours

6% 401(k) Plan Contribution

10 Paid Holidays

2 Floating Holidays

Opportunities for growth within the company

Primary Function

Provide members with service for a variety of paying and receiving transactions. Provide prompt, courteous, and friendly service. Able to answer basic member questions related to all phases of the Credit Union. May perform vault duties at some service center locations.

Perform paying and receiving transactions including deposits, withdrawals, loan payments, and miscellaneous transactions.

Assist members with payroll transactions, stop payments, address changes, statement copies, wire transfers, and removing and/or adding flags.

Cross sell Credit Union services as opportunities arise.

Balance assigned teller cash daily according to policy.

Cross train in other areas of the teller department where needed.

Assist members with online banking needs including manual registration, password reset, unlock users, and add/remove linked accounts.

Submit loan application information for members to Consumer Lending.

Process skip payment requests.

Perform IRA withdrawals.

Open new share accounts including sub accounts, certificates, and checking accounts.

Instant issue cards to members.

Complete tickets in Member Services queue.

Establish membership for new members.

Remove signers from personal accounts.

Complete name changes on accounts.

Position Qualifications

Provide exceptional member service in a friendly and efficient manner

Outstanding communication skills

Bilingual abilities are preferred but not required

Recent cash handling skills preferred

Physical Requirements - Ability to lift 20 pounds and carry a cash drawer. Ability to stand for extended periods as required.

Applicant Requirements

Possess high school diploma or equivalent

Always maintain professionalism

Be reliable and dependable

Be bondable