LensCrafters - Licensed Team Lead

General Function The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service, ensuring customers & patients are always delighted, and assisting in the achievement of store success by managing key optical & lab processes and systems to exceptional results. Major Duties and Responsibilities While working in Retail Ensure the LensCrafters team provides unsurpassed customer service. Assist customers with selections, provide recommendations, and assist sales associates. Serve as a responsible alternate store key holder. Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements. While working in Lab, if applicable Custom fits glasses & precisely place prescription in lenses. Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology. Ensures finished eyewear meets optical standards & customer requirements. Creates a safe working environment for all, demonstrates safe work practices. Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems. Basic Qualifications HS diploma/GED. Current & valid state Opticianry license. Strong optical & retail experience. Knowledge of current optical theory & merchandise. Strong interpersonal skills. Strong basic math skills. Sales skills. Problem solving ability. Familiarity with cash register, computers & calculators. Leadership & training experience. Edging & mounting experience. Basic optics knowledge & optical measurement experience. Preferred Qualifications State licensure (if applicable) &/or ABO Certification in non-licensed states. LensCrafters Final Eyewear Inspector Certification. Optical machinery/instruments experience. AccuFit Digital Measurement System certification. Knowledge of current store merchandise & lens options. Pay and Benefits Pay Range: $25.02 – $39.02 per hour. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (provide name, job id number, and contact information) or email View email address on click.appcast.io. #J-18808-Ljbffr