CX Strategy & Ops Lead — AI-Driven, Scalable Customer Experience
Monograph
Monograph is looking for a CX Strategy & Ops Lead in San Francisco to design and execute our customer support strategy. You will partner with cross-functional teams to enhance customer experience and track key performance metrics. The ideal candidate has over 8 years of experience in customer support strategy and a strong ability to manage multiple projects. This is a great opportunity to bring strategic initiatives to life in a fast-paced environment. A competitive compensation package is available. #J-18808-Ljbffr Monograph
$150k - $170k
...is the first AI‑native contact... ...‑guaranteed customer experiences. In a category... ...Innovation Leads to help embed... ...are reusable, scalable, and measurable... ...through AI‑driven workflows Help... ..., product ops, GTM ops, automation... ...(e.g., strategy, operations,... ...Performance-Guaranteed CX → The only...SuggestedFull timeContract workWork at officeRemote work- Strava is searching for a leader to manage a team of Customer Experience agents focused on AI initiatives based in San Francisco, California. The ideal... ...record in people management and executing automation strategies. This role requires strong analytical skills and the...Suggested
- ...Mixpanel is seeking a Senior Customer Strategy & Operations Manager in San Francisco to manage... ...design impactful systems and tools using AI and data analysis, directly influencing... ...outcomes. The ideal candidate has extensive experience in Revenue Strategy at a B2B SaaS...Suggested
- fireworksai is hiring a Sales Strategy Lead in San Francisco, CA. The... ...drive GTM strategy, and utilize AI tools to enhance sales operations... ...should have over 7 years of experience in revenue operations or... ...native workflows and clear data-driven recommendations to enhance...Suggested
$130k - $140k
Strava is seeking a CX AI Strategist in San Francisco, CA, to enhance customer experience using AI. You will lead a team to analyze data, define AI metrics, and build automated solutions to improve efficiency. The ideal candidate has over 4 years in CX and technology, including...Suggested- Grw AI in San Francisco is seeking a Founding CX Lead to own customer experience and build the function for their AI-driven solutions. This role involves managing the end-to-end customer lifecycle, analyzing customer data, and fostering proactive engagement. Ideal candidates...
- ...highly collaborative, and data-driven environment and have the... ...8+ years of relevant work experience in an analytical and strategic... ...We are looking for a Strategy & Analytics Lead to drive better product decisions... ..., Develop effective and scalable processes to enable yourself...Work experience placement
- ...highly collaborative, and data-driven environment and have the... ...5+ years of relevant work experience in an analytical and strategic... ...acquisition and growth strategy , You’ll lead critical projects end-to-end... ...correctly , Develop effective and scalable operational processes and...Work experience placement
- ...Scale AI is seeking a Growth Strategy & Operations Lead in San Francisco to drive revenue growth in Generative AI. You will collaborate with cross-functional... .... The ideal candidate will have 5+ years of experience in growth or product roles, a technical background,...
$145k - $185k
...most out of their AI investments. Our... ...answers for each customer, Workhelix applies... ...clear, data‑driven deployment strategies. Our ROI monitoring... ...design and deploy scalable, customized solutions... ...client needs. Lead client training sessions... ...4+ years of experience working in client...Full timeWork at officeRelocation- ...A healthcare-focused organization is seeking a Strategy and Business Operations professional to work closely with the GM. The role involves... ...will have strong analytical skills, proficiency in Excel, and experience in healthcare or top-tier consulting. This position offers the...
- ...is seeking a professional to lead their global demand campaigns... ...the campaign lifecycle using AI-powered automation, ensuring process... ...and operational rigor through scalable workflows. The ideal candidate... ...10 years of demand generation experience, strong analytical and...Worldwide
$94.4k - $293.8k
.... This role focuses on developing AI-powered solutions to enhance customer engagement and product discoverability... ...candidate has 7+ years in digital strategy and consulting, with a strong... ...$94,400 to $293,800 depending on experience and location. #J-18808-Ljbffr Accenture- ...leaders in San Francisco three days a week. The ideal candidate has 8-12 years of experience in business operations, a proven track record in high-growth tech, and the ability to integrate AI into workflows. The role offers competitive compensation and benefits,...3 days per week
$110k - $135k
A leading advertising technology firm is seeking its first Revenue Operations hire to establish the operational backbone of its revenue organization. This high-impact role combines GTM strategy and data analytics while providing hands-on sales support. The ideal candidate...$216k - $324k
...involves drafting patent applications, leveraging AI tools, and collaborating with engineers and product managers to align IP strategy with business goals. The ideal candidate... ..., and has 5-7 years of patent prosecution experience. A competitive compensation package,...- ...Unity Technologies is seeking a Lead Compensation Program Manager to oversee global compensation strategies and infrastructure. This remote position emphasizes data-driven salary structures and AI-enhanced tools, directly contributing to the company's competitive edge...Immediate startRemote work
- ...consulting Industry. AI... ...deeply about our customers, our team, and... ...and mission‑driven. Klarity isn’... ...make hiring scalable and predictable... ...the sourcing strategies and operating... ...and recruiting ops — not reading... ...candidate experience and hiring quality... ...: Recruiting Lead (IC). Scope...Interim roleWork at officeLocal areaRelocation package
- ...A leading AI video generation platform is looking for a Strategic Partnership Manager to manage and grow high-priority partnerships. This... ...excellence. Candidates should have over 3 years of experience, ideally in consulting or private equity, along with exceptional...Visa sponsorshipWork visa
$140k - $200k
...A leading FinTech company based in San Francisco is seeking a Biz Ops professional to drive new revenue growth initiatives and cross-functional projects. The ideal candidate will have a background in strategy consulting or operations with strong analytical skills and...- ...Onboarding to spearhead the strategy for the Mudflap Fuel... ...role, you’ll oversee the customer journey from application... ..., ensuring a seamless experience for fleets. The ideal candidate... ...-functionally to create scalable onboarding systems, utilizing AI and automation to...
$140k - $170k
...in San Francisco. You will own the organic growth strategy across SEO and AEO, optimize content for search engines and AI platforms, and build scalable content frameworks. Ideal candidates have 4-6 years of experience in content marketing within the SaaS or B2B sectors...$172.8k - $216k
...A leading AI-focused company in San Francisco is seeking a knowledgeable Compensation Manager to enhance global compensation programs.... ...benchmarking, and supporting business growth. A minimum of 6 years' experience in Compensation is required. The compensation package is...$151.2k - $189k
...A leading AI technology company in San Francisco is seeking a Strategic Projects Lead (SPL... ...The role involves managing high-impact customer pipelines and requires a strong... ...possess an entrepreneurial mindset and experience in leadership. The position offers a competitive...$95k - $110k
...Shopmonkey is seeking a driven SEO/GEO Content Manager to own organic growth initiatives... ...position in San Francisco involves leading technical SEO, Generative Engine Optimization, and managing experiments to enhance online marketing strategies. The ideal candidate will have a...$102k - $215k
...Support Operations and Strategy team, the Automations & AI specialist will help us... ...continue driving excellent customer support at scale, own... ...best-in-class customer experience, you will lead exciting initiatives, balancing... ...inform and enable data-driven decision making across...Full timeRemote workWork from home- ...the ground up. In this role, you will focus on narrative-driven storytelling and hands-on SEO execution, helping enhance awareness... ...record of driving organic growth. Join a high-growth team backed by Thrive Capital and influence AI-driven content strategies. #J-18808-Ljbffr...
$277.8k
...Genentech seeks an Expert Imaging Lead in South San Francisco to advance clinical applications of imaging... ...is $277,800 - $515,800 USD annually, depending on experience. Responsibilities include defining imaging strategies and collaborating with various stakeholders to enhance...- ...Engagement Marketing Manager to drive customer activation within the Cash App team.... ...involves designing and analyzing experiments at scale for one of the largest consumer... ...team member, you will shape product strategy through data-driven insights and experimentation. The...
- ...involves managing day-to-day operations, coordinating local vendors, and providing administrative support while ensuring an exceptional experience for employees and visitors. The ideal candidate will have over 5 years of workplace coordination experience and strong...Full timeContract workWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Strategy & Ops Lead — AI-Driven, Scalable Customer Experience. Be the first to apply!
- customer retention San Francisco, CA
- customer liaison San Francisco, CA
- customer marketing San Francisco, CA
- customer insights analyst San Francisco, CA
- customer satisfaction San Francisco, CA
- work from home customer San Francisco, CA
- customer project program manager San Francisco, CA
- customer engineer San Francisco, CA
- customer experience team leader San Francisco, CA
- airport customer experience specialist San Francisco, CA

