General Manager - Embassy Suites LAX South

About the Opportunity: 
Embassy Suites Los Angeles International Airport is seeking a dynamic General Manager to lead our full-service hotel near one of the world’s busiest travel hubs. This role is ideal for a hands-on hospitality leader with a passion for guest service, operational excellence, and team development. The General Manager will oversee all hotel operations, drive financial performance, uphold brand standards, and cultivate a high-performing culture. This is an exciting opportunity to make a meaningful impact while leading a talented team in a fast-paced, guest-focused environment.

About the Property: 
Embassy Suites Los Angeles International Airport offers an exceptional opportunity within one of the most vibrant hospitality markets in the country. Ideally located just minutes from LAX and within easy reach of downtown Los Angeles, Manhattan Beach, SoFi Stadium, and Southern California’s premier attractions, the hotel serves a diverse mix of business, leisure, and group travelers from around the world.

This full-service, all-suite property features spacious accommodation, flexible meeting and event space, onsite dining, and the signature amenities that make Embassy Suites a trusted Hilton brand. Operating in a fast-paced, high-volume environment, the hotel provides an exciting platform for a General Manager to drive operational excellence, elevate guest experience, develop high-performing teams, and make a lasting impact on the continued success of the property.

What will I be doing?
As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
• Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

• Open to a first time General Manager - must have a minimum of 2 years Hotel Manager or 3 years Executive Committee experience
• Experience managing a property with $10M or greater in revenue
• Ability to build and maintain successful ownership relationships and partnerships
• Experience in cultivating and promoting a supportive and inclusive workplace environment where every team member feels valued and heard
• Showcase innovative thinking in operations, revenue management, and sales & marketing

Preferred Qualifications:

• Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
• Proficient managing a fast-paced airport hotel
• Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The annual salary range for this role is $175K - $190K and is based on commensurate experience.

Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Medical Insurance Coverage
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Supportive parental leave program
Go Hilton travel discount program
401(k) plan
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs