Head of Clinical Operations

Head of Clinical Operations The Center for Human Development, Inc. is seeking a Head of Clinical Operations under the supervision of the Administrative Council (AC) team. The Head is responsible for day‑to‑day management and smooth operations of the mental health and substance use disorder teams, ensuring adherence to Oregon Administrative Rules (OARs), monitoring quality assurance, developing and monitoring treatment protocols, conducting utilization review, providing supervisor and in‑service training, and sometimes counseling to those accessing services. Requirements Master’s degree in behavioral, social or human services related field; and a minimum five years’ experience in the delivery of clinical services, and three years’ experience in a supervisory capacity. Licensure required. Must hold a valid driver’s license and be insurable or carry insurance for client service purposes and for travel between business offices, the community and to attend required meetings and/or trainings. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200-407-007-0370 and drug screening. Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling. The ability to use independent judgement, including finely developed decision making, planning, analytical and organizational skills. Knowledge of administrative principals including budgeting, personnel, human resources and supervision. Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers and members of the general public. Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency. Must be able to work with minimal supervision. Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software. Essential Duties Provide supervision and conduct performance evaluations. Works to resolve conflict, as appropriate, and provides positive leadership. Work with AC and Behavioral Health Director to plan agency goals and objectives regarding delivery of treatment. Provide supervision for other licensure candidates and student interns. Ensure that the agency is meeting or exceeding all of the requirements for the relevant OARs as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations. When needed, provide after‑hours emergency services on a 24‑hour, rotating basis to adults and children. This includes telephone consultation and crisis intervention in the community. Participate in the back‑up supervisor on call rotation. The Company CHD is a nonprofit corporation recognized statewide as an innovator. It offers a self‑directed team and decision‑making at the service level. The Area La Grande, Oregon, in Eastern Oregon, offers fresh air, strong community, low traffic, outdoor recreation, and is home to Eastern Oregon University. Benefits Full‑time exempt position with an attractive benefits package that includes paid time off, medical, dental, vision, life/AD&D insurance, long‑term disability insurance, generous 401(k) contribution after orientation, professional development plan, paid renewal leave, employee appreciation picnics and dinners, mental health days, gym discounts, and more. Up to $3,500 in relocation assistance and up to $2,000 toward first month rent. Equal Employment Opportunity The Center for Human Development, Inc. is an equal employment opportunity employer. We consider applicants based on qualifications without regard to race, color, national origin, sex, sexual orientation, religion, marital status, disability, or other protected characteristics. #J-18808-Ljbffr