Business Intelligence Analyst
General Services Administration
Job Title
The duty location will be determined at the time of selection in one of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL; Norfolk, VA; Tampa, FL; Houston, TX; San Antonio, TX; and/or Orlando, FL.
The Office of Business Optimization, or Optimize, serves as the "dot connector" converting the Federal Acquisition Service vision into an operational reality to drive acquisition excellence. Our office is dedicated to enterprise-wide excellence in operations, proactive customer engagement, and cultivating a top-tier workforce.
Optimize is responsible for strategy development, procedure optimization, supply chain risk management, and data analytics to inform smart business decisions.
You will be responsible for the following duties:
- Turning raw data into actionable insights to drive strategy, focusing on trends, creating dashboards, and optimizing business processes to improve customer relationship management.
- Leading the expansion of Customer Relationship Management System (CRM) and Cloud business intelligence (BI) capabilities through the use of acquisition data within the Federal Acquisition Service (FAS) organization providing documentation and supporting a continuous cycle for obtaining feedback for enhancements and application improvement.
- Working with Federal Acquisition Service (FAS) business units and portfolios to define and document requirements; gathering, developing, and writing user stories that support business requirements; supporting and assisting with prioritization of tasks within the Change Control Board (CCB) and help maintain the requirements backlog for sprint releases.
- Preparing and conducting briefings for higher level management to explain the impact of business decisions, providing recommendations, viable solutions, or action plans, and proposing guidance and direction for implementation of recommendations.
- Creating, updating, and maintaining project documents including: business requirements, functional and non-functional requirements, functional design, data mapping, and report specifications.
Vacancy posted 4 days ago
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