Compliance Specialist I

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. The Compliance Support Specialist will support and promote FBH’s vision and mission to enhance and change lives. Provide a warm, welcoming and professional environment. Enhance the quality of care by providing support that optimizes clinical productivity. A Compliance Support Specialist performs duties that ensure accurate billing, service documentation and clinical chart requirements. The Compliance Support Specialist is an integral part of every service area within FBH. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet each internal customer, whether by phone or in person, in a warm, welcoming and professional manner. Demonstrate a positive attitude and efforts toward meeting the needs of internal and external customers. Work with all programs areas to develop efficient workflows and accuracy of service reporting and billing. Review a minimum number of encounters per day, per service area and assign appropriate CPT or HCPC codes based on documentation. Participate in routine trainings and meetings, as needed, to understand service reporting requirements. Track encounters that require correction and follow through on outstanding items. Provide education and assistance to direct service staff for correcting documentation. Accurately record clinical information as it impacts billing and reimbursements. Enter data into the electronic auditing tool. Other duties as assigned QUALIFIED APPLICANTS WILL HAVE: REQUIRED: High School graduate or equivalent required. PREFERRED: Electronic Medical Records data entry experience. Two years billing experience. College education or specialty certification may be substituted for experience. KNOWLEDGE, SKILLS & ABILITIES: Effective communication and interpersonal skills Knowledge of medical terminology PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day. May be required to lift 10 - 20 pounds. Work may be performed out of office and travel may be needed to outside areas. Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY RANGE (Hourly/ Non-Exempt): Compliance Specialist I - $19.80 - $24.12 Compliance Specialist II– $21.89 - $26.65 Compliance Specialist III - $24.05 – $29.29 All pay is based on longevity at Frontier Behavioral Health, thus the starting pay for this position is $19.80 per hour. Compliance Specialist I - $19.80 - $24.12 Compliance Specialist II –$21.89 - $26.65 Compliance Specialist III - $24.05 – $29.29 Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave – Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: Medical, Dental and Vision Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus. APPLICANT ACCOMMODATIONS: To request accommodation with our application process, please contact Human Resources at View phone number on click.appcast.io. Job seekers may also obtain assistance, including auxiliary accommodations/ aids, by calling WorkSource Spokane at View phone number on click.appcast.io. OUR EEO POLICY It is the policy of FBH to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, marital status, familial status, citizenship, genetic information, national origin, veteran’s status, or any other basis prohibited by law, or their relatives, friends or associate and that ; a) has the purpose or effect of creating an intimidating, hostile or offensive work environment, b) has the purpose or effect of unreasonably interfering with an individual’s work performance, or c) otherwise adversely affects an individual’s employment opportunities. Violations of this policy are strictly prohibited and will not be tolerated. This includes negative actions based upon an employee’s participation in activities identified with or promoting the interests of a protected group.