Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Austin, TX Benefits Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule Role Description As a Customer Service Representative - State Farm Agent Team Member with Aspen Kralich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This role requires customer-focused and empathetic team members. There is potential for internal growth, especially for driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation $40,000.00 - $50,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Askyoursfagent