Director of Product Design

About Yendo Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees. About Yendo Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees. We are using AI to unlock the $1.1 Trillion in vehicle equity trapped within cars owned by Americans in the form of a high limit, standard rate credit card for those traditionally excluded from mainstream financial offerings. Yendo Credit Cards have similar APRs to those issued for prime borrowers with no hidden fees or overdraft charges and help build their customers' credit score. Yendo's credit limits are 4x higher than cards typically available for non-prime borrowers. Role Overview Reporting into the Chief Product Officer as Director of Product Design, you’ll define and drive Yendo’s design vision, strategy, and execution. Your work will focus on crafting seamless, intuitive, and inclusive experiences for our customers. This is a hybrid role: you’ll lead by example as the dedicated IC product designer, while also mentoring and growing a high-performing design team. You’ll partner closely with Product, Growth, Engineering, and Credit to create ground-breaking experiences that inspire trust, solve real customer problems, and drive measurable impact across the business. You’ll turn user research and product data into actionable insights, and guide your team through rapid experimentation, tight feedback loops, and high-velocity execution. As a design leader, you’ll maintain a lean, efficient team that delivers outsize impact. Since we expect to double the overall team over the next 12-18 months, you will also hire new high-performing designers that level up and complement our design team. You’ll thrive in a fast-paced, high-growth environment where customer obsession, creativity, and speed matter. You’ll challenge assumptions, advocate for the user, and ship meaningful work that drives both business results and long-term impact. You bring a continuous learning mindset and a drive to elevate both your craft and the team around you. Responsibilities Define and drive Yendo’s design strategy, aligning user needs with business goals Build, lead and mentor a high-performing team, fostering a collaborative, feedback-rich environment Partner closely with Product, Growth, Engineering, Compliance and Credit to create intuitive, high-performing experiences that inspire trust and drive measurable results Own the end-to-end product design process for core experiences, from research and concept to execution and iteration Champion a culture of user-centered design, using research and data to inform decisions and improve outcomes Evolve and maintain our design system and visual identity to ensure consistency and scalability across products Foster a transparent and collaborative working environment, communicating the design vision and insights to stakeholders clearly and effectively Develop a deep understanding of the finance industry including internal and external forces that will continually shape our business What You'll Need 7+ years of experience in product design, with 3+ years in design leadership roles with people management responsibilities Experience designing and shipping digital products in fintech, consumer tech, or fast-paced startups A strong portfolio demonstrating thoughtful, user-centered design and measurable outcomes Proficiency in Figma and AI tools, with daily usage LLMs for analytics, writing and prototyping Experience leading user research and applying qualitative and quantitative data to design decisions Deep understanding of interaction design, accessibility, and user psychology Deep experience with A/B testing, opportunity solution trees, and iterative product development A customer-first mindset with a passion for solving real-world problems Strong cross-functional collaboration and communication skills Passion for financial empowerment and building for customers historically left behind Why join us You can make a real impact to the lives of our customers. 100 million Americans lack access to sustainable credit and are forced to use predatory loans. Think 500%+ APR alternative financing options such as Auto Title, Payday, Pawn, and Personal Loans. Each year almost 25% of adults are excluded from the mainstream credit system, severely inhibiting their chances of accessing affordable borrowing, getting a mortgage, or even an auto loan. Our executive team has multiple exits under their belts, having founded $100M+ revenue companies. Additionally, many executives have held leadership roles at public company and unicorn startups alike. We are backed by leading VCs, accomplished entrepreneurs, respected philanthropists, and founders from across the U.S. Our backers are the minds and investors behind the success of the Apple Card, Brex, Dave, Scribd, Parse, Canva, Robinhood, Flexport, Gusto, Reddit, Notion, LinkedIn, among others. Yendo is based in Dallas, Texas with a nationwide team. This role is remote or in our offices in Dallas and Philadelphia. We also are planning to launch a new office in the Bay Area if you want to work from there. Competitive Compensation Equity Insurance 401K Unlimited PTO Our core values Our customers are our compass - We prioritize our customers' needs in every decision, guiding our work to solve real problems and create meaningful solutions. We make a positive impact by enhancing their experiences and addressing what truly matters to them. Trust is earned, not assumed - We communicate openly, honestly, and with humility, earning trust through integrity and clarity in all interactions. By prioritizing straightforward communication and actions, we build strong relationships and ensure our intentions are always understood. Diverse perspectives, stronger outcomes - We serve diverse customers and believe that different perspectives make us stronger. Committed to equity, we value each team member, ensuring all voices are heard and respected. By fostering an inclusive culture, we empower fair and meaningful contributions to drive our success. Embrace Growth Together - We are drivers, we move with urgency, and we strive for excellence in everything we do. Our customers deserve the best, so we hold ourselves accountable to high standards. Through proactive ownership, thoughtful execution, and a commitment to bettering ourselves and our work every day, we deliver results that make a lasting impact. Own every outcome - Rooted in expertise and creativity, innovation is at our core. We challenge norms, push past limitations, and seek to redefine boundaries. Yesterday’s plan may be outdated given today’s information and by questioning assumptions and challenging one another, we stay agile and open-minded, turning every situation into an opportunity to delight our customers. Courage to challenge - Low ego, coaching, and mutual respect are the foundation of our teamwork. We empower each other and solve problems collaboratively without blame, creating a space for everyone to thrive and contribute to our collective success. #J-18808-Ljbffr Yendo