Store #323 Retail Store Manager-Smokers Host

Job Description

Job Description

Summary

Retail store managers engaged in selling specific, related, or general lines of tobacco store merchandise by performing the following duties personally or through subordinate supervisors.

1. Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.

2. Plans and prepares work schedules and assigns employees to specific duties.

3. Coordinate sales promotion activities and prepares, or directs workers preparing, merchandise displays and advertising copy.

4. Supervises employees engaged in sales work, reconciling cash with sales receipts, prepare bank deposits, keeping operating records, or preparing daily record of transactions for Home Office Accounting, or performs work of subordinates, as needed.

5. Orders merchandise or prepares requisitions to replenish merchandise on hand.

6. Ensures compliance of employees with established security, sales, and record keeping procedures and practices.

7. Answer customer’s complaints or inquiries.

8. Check for water in storage tanks every day.

9. Enter all required reports into a computer each day.

10. Price check all required competition on fuels and merchandise and report such to the appropriate person.

11. Work a subordinate’s shift if they fail to come to work or until a replacement can be found.

12. Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, pumps, fixtures and lighting to insure cleanliness, accessibility, operability and safety.

13. Inspect all inside areas to include: the office, counter, sales floor, coolers, freezers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.

14. Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.

15. Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.

Ensure that all team members read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.

Supervisory Responsibilities

Manages all Customer Service Associates. Is responsible for the overall direction, coordination, and evaluation of this position. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

Current valid driver’s license