Deli Clerk I

Deli Clerk (Part Time)

Join the Festival Foods Team as a Part-Time Deli Clerk. Reports To: Deli Manager. Availability needed to be considered: 6a-1p and one weekend day.

Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service.

At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Job Description

What You'll Do:

• Provide helpful service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Guest assistance: Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
• Order fulfillment: Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer service: Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
• Quality control: Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory management: Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Food safety: Lead by example in maintaining food safety logs and adhering to all safety standards.
• Efficiency: Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Honor commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the team: Other duties as assigned

What We're Looking For:

• Customer focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication skills: Good oral and written communication skills.
• Effective problem-solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Safety awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Food knowledge: Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

Physical demands and work environment:

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Schedule: The Deli Clerk is a position with a flexible work schedule that includes weekdays, weekends, and holidays.

Why Join Us?

By joining our deli team, you will become part of a community that values quality, collaboration, and exceptional food service in a fast-paced environment, with restaurant-like cooking quality. We offer weekly pay, opportunities for career growth, and a supportive work environment.

If you're ready to share your passion for food preparation and contribute to a delightful dining experience for our grocery store guests, we'd love to hear from you. Apply today and help us create delicious meals in our deli!