Spa Massage Therapist - Seasonal Full-Time

EOS Hospitality

Kitty Hawk, NC

Primary Responsibilities

Guest Experience & Service Delivery

Provide professional massage services including Swedish, Deep Tissue, Aromatherapy, Sports Massage, and Reflexology
Perform body treatments such as scrubs, wraps, and hydrotherapy services in accordance with spa protocols
Customize each service based on guest needs, preferences, and contraindications
Deliver a consistent, elevated guest experience aligned with The Sanderling brand
Maintain a calm, attentive, and professional demeanor at all times
Educate guests on treatment benefits and recommend appropriate services and retail products

Maintain strong knowledge of all back bar products, including ingredients, benefits, explain product ingredients and their effects
Recommend retail products based on guest needs, concerns, and services received

Treatment Standards & Protocol Adherence

Perform all services according to established spa protocols and timing standards
Begin and end all services on time
Understand contraindications and apply universal precautions when delivering services

Arrive 30 minutes prior to scheduled shift to prepare treatment rooms and supplies
Complete all assigned side work, including laundry, stocking, and spa maintenance tasks
Maintain a positive, professional attitude and contribute to a supportive team environment
Work a consistent, assigned schedule based on business needs
Attend all required trainings, meetings, and protocol refreshers
Report any guest concerns, incidents, or operational issues to Spa Leadership immediately

Secondary Responsibilities

Assist with spa setup and breakdown for events, group bookings, and seasonal demands
Support inventory organization and restocking efforts
Participate in ongoing education and skill development
Perform additional duties as assigned by Spa Director or Supervisor

Qualifications

Required

Active North Carolina Massage Therapy License (in good standing)
Certification from an accredited Massage Therapy program
Previous professional massage therapy experience
Ability to perform Deep Tissue massage and full-body treatments
Strong communication, interpersonal, and guest service skills
Ability to remain calm, professional, and guest-focused in a fast-paced environment

Preferred

Experience in a luxury resort or hotel spa environment
Experience with body treatments (scrubs, wraps, hydrotherapy)
Reflexology certification or experience
Dual licensure (Esthetics or Cosmetology) is a plus, but not required

Physical Requirements

Ability to perform massage services for extended periods (6–8+ hours per shift)
Ability to stand, walk, bend, and lift up to 25 lbs
Physical stamina to meet the demands of a high-volume spa environment

Seasonal Employment Expectations (Peak Season: June – October)

Availability for full-time, 8+ hour shifts , including weekends and holidays
Flexibility to work increased hours based on resort occupancy and demand
Commitment to maintaining service standards during high-volume periods
Strong teamwork and adaptability to support seasonal operations

What Success Looks Like in This Role

Guests feel relaxed, cared for, and eager to return
Services are delivered consistently, on time, and to brand standard
Therapists confidently educate guests and recommend products that enhance results at home
Treatment rooms and spa spaces remain clean, organized, and guest-ready
Therapists actively contribute to a positive, team-oriented environment

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply

Vacancy posted 2 days ago

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